Job summary
At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.
Senior Administration and Clerical Technical Officer - Procurement and Homecare
Pharmacy Directorate
Band 3
37.5 hours per week
We are looking for an enthusiastic and self-motivated individual to join the Pharmacy Procurement and Homecare Medicines team as a Senior Administration and Clerical Technical Officer. This position is a permanent static homecare post however there may be times where other elements of the procurement service will need to be covered in line with workload.
The previous experience we are looking for as follows:
- Previous experience with invoice / credit processing and worked with finance issues
- Word processing
- Using Excel spread sheets /Experience of inputting and manipulating data into reporting databases.
- Interpreting reports / statements
- Experience of evaluating and translating information from a variety of sources.
- Experience of communicating with suppliers / customers over the phone
- Problem solving
- Good organisational skills
Main duties of the job
Homecare Medicine services are a method of allowing patients to receive treatment within their own home via third-party providers. This can reduce hospital attendances and improve patient independence. The successful candidate will support the processing of Homecare Medicine prescriptions.
The individual will be required to liaise with the 3rd party homecare providers and clinical teams to ensure timely receipt of medicines. They will also be expected to support the monitoring and maintenance of the Pharmacy Tracking system to ensure prescriptions can be identified. The post holder will also contribute to organizing the workflow to ensure orders and invoices are processed in a timely manner. There will also be a requirement to liaise with the procurement team to support functions of that service if required on a ad-hoc basis including any projects or initiatives to improve the current service we provide.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Job description
Job responsibilities
Things to remember when completing your application form.
Link skills in the application to the person specification.
Write about skills and experience you have relevant to this role
Document any work history, corresponds to the Job description.
Ensure supporting information is not too lengthy and be specific and relevant to this post
Overall - Ensure you promote your abilities and skills
Job description
Job responsibilities
Things to remember when completing your application form.
Link skills in the application to the person specification.
Write about skills and experience you have relevant to this role
Document any work history, corresponds to the Job description.
Ensure supporting information is not too lengthy and be specific and relevant to this post
Overall - Ensure you promote your abilities and skills
Person Specification
Qualifications
Essential
- 4 GCSEs (or equivalent) including Maths and English - and NVQ2 in Pharmaceutical Services OR 4 GCSEs (or equivalent) including Maths and English - and NVQ2 or equivalent qualification(s) in an area relevant to the role and a willingness to work towards NVQ2 in Pharmaceutical Services Plus Standard keyboard skills and knowledge of software programmes including Microsoft Word and Excel
Desirable
- CIPs level 2 or equivalent relevant qualification i.e. finance / admin.
- NVQ3 Business administration or equivalent relevant qualification
- Advanced keyboard skills and ability to produce and manipulate spread sheets
Experience
Essential
- At least 2 years' experience in a similar role.
- Previous experience with invoice / credit processing and working with finance issues.
- Word processing
Desirable
- At least 2 years' experience working within the NHS
- Previous experience of working within a pharmacy setting
Skills, Ability & Knowledge
Essential
- Ability to use Excel spread sheets / Experience of inputting and manipulating data into reporting databases.
- Interpreting reports and statements
- Ability to confidently communicate with suppliers via telephone / email and directly with all members of healthcare teams and members of the public.
- Ability to work unsupervised and alone within departmental guidelines/SOPs
Desirable
- Previous experience of dealing with customers and difficult queries.
Personal Qualities
Essential
- Honest and trustworthy and able to maintain strict confidentiality at all times
- Proactive and willing to actively contribute to the development of the team and department
Person Specification
Qualifications
Essential
- 4 GCSEs (or equivalent) including Maths and English - and NVQ2 in Pharmaceutical Services OR 4 GCSEs (or equivalent) including Maths and English - and NVQ2 or equivalent qualification(s) in an area relevant to the role and a willingness to work towards NVQ2 in Pharmaceutical Services Plus Standard keyboard skills and knowledge of software programmes including Microsoft Word and Excel
Desirable
- CIPs level 2 or equivalent relevant qualification i.e. finance / admin.
- NVQ3 Business administration or equivalent relevant qualification
- Advanced keyboard skills and ability to produce and manipulate spread sheets
Experience
Essential
- At least 2 years' experience in a similar role.
- Previous experience with invoice / credit processing and working with finance issues.
- Word processing
Desirable
- At least 2 years' experience working within the NHS
- Previous experience of working within a pharmacy setting
Skills, Ability & Knowledge
Essential
- Ability to use Excel spread sheets / Experience of inputting and manipulating data into reporting databases.
- Interpreting reports and statements
- Ability to confidently communicate with suppliers via telephone / email and directly with all members of healthcare teams and members of the public.
- Ability to work unsupervised and alone within departmental guidelines/SOPs
Desirable
- Previous experience of dealing with customers and difficult queries.
Personal Qualities
Essential
- Honest and trustworthy and able to maintain strict confidentiality at all times
- Proactive and willing to actively contribute to the development of the team and department
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
