Administration Assistant
The closing date is 29 March 2026
Job summary
At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.
An exciting opportunity has arisen for the position of Phlebotomy Administration Assistant, based at Leighton Hospital.
The post holder is required to provide a comprehensive and effective reception service for patients and visitors to the department, and phone line cover for Phlebotomy appointments.
The post holder will be responsible for communicating information, both written and verbal, with patients, staff and carers and this will require tact and diplomacy. The post holder will handle telephone and other communications with sensitivity and confidentiality.
The post holder will also be required to undertake some clerical duties as directed by the Phlebotomy Management team.
Main duties of the job
The post holder is required to provide a comprehensive and effective reception service for patients and visitors to the department.
The post holder's will deal with telephone calls for the phlebotomy appointment line.
A large proportion of this role will be computer and telephone-based working.
It is a requirement of the post holder that information is communicated in a consistent manner in line with Trust legislation, policies and procedures.
The post holder will be expected to contribute to effective communication and working relationships within the administrative team, the directorate, the division and the Trust.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Details
Date posted
16 March 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year pro rata
Contract
Permanent
Working pattern
Part-time, Job share
Reference number
205-7822314-A
Job locations
Leighton Hospital
Middlewich Road
Crewe
CW1 4QJ
Employer details
Employer name
University Hospital of North Midlands NHS Trust
Address
Leighton Hospital
Middlewich Road
Crewe
CW1 4QJ
Employer's website
https://www.uhnm.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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