Job summary
This role sits within the People Directorate's OD, Culture & Inclusion (ODCI) team, supporting the Assistant Director of ODCI and the OD Consultant team in delivering the 'People' priorities of the Trust's Strategy. This will be achieved through the provision of structured OD interventions and programmes. The post will have a broad remit, including the design, delivery and evaluation of leadership development activities, OD projects (across all portfolios) and work in partnership with our OD Consultants to support our Care Groups / Divisions.
Main duties of the job
Support OD Consultants in delivering commissioned organisational development activities for care groups.
Work collaboratively with OD Consultants to diagnose issues, co-design solutions, and develop action plans that foster a positive environment and enhance individual and team performance.
Provide empathetic support to colleagues and teams in emotionally challenging situations, demonstrating active listening, reframing, and guidance to promote wellbeing and resilience.
Responsibility for leading our Connects Leadership Development & Improvement Programme - Silver Award.
Deliver and evaluate development solutions at individual, team and organisational level to ensure objectives are achieved.
Conduct research to design innovative, informative, and challenging learning sessions.
Work across teams, building networks and establishing effective working relationships across all care groups.
We're seeking someone who is empathetic, adaptable, and highly collaborative, with a genuine passion for supporting people and improving organisational culture. You'll bring strong interpersonal skills, emotional intelligence, and the ability to build trust and credibility across diverse teams. A creative and solution-focused mindset is essential, alongside resilience and confidence to facilitate learning and lead development initiatives.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Job description
Job responsibilities
Key Areas/Tasks
Support OD Consultants in delivering commissioned organisational development activities for care groups. This may include team or individual interventions focused on areas such as team dynamics, psychological safety, wellbeing, leadership development, and behavioural change.
Work collaboratively with OD Consultants to diagnose issues, co-design solutions, and develop action plans that foster a positive environment and enhance individual and team performance.
Provide empathetic support to colleagues and teams in emotionally challenging situations, demonstrating active listening, reframing, and guidance to promote wellbeing and resilience.
Responsibility for leading our Connects Leadership Development & Improvement Programme - Silver Award, to help improve organisational culture, leadership capability and colleague experience. This will involve collaboration in the design, delivery, planning and administration of a range of bespoke masterclasses.
Facilitate learning and development through leadership programme content, using a blended delivery approach (e.g., face-to-face sessions and virtual platforms). Ensure engagement by adapting to different learning styles, managing interaction tools such as chat functions, and tailoring delivery to varied participant needs.
Deliver and evaluate development solutions at individual, team and organisational level to ensure objectives are achieved.
Conduct research to design innovative, informative, and challenging learning sessions. Provide recommendations aligned with good practice and national agendas, demonstrating a commitment to continuous learning, quality improvement, and innovation.
Manage own workload and priorities while collaborating with aligned administrator to plan and schedule activities, maintain accurate learning records, and review data to inform decisions.
Work collaboratively across teams, building networks and establishing effective working relationships across all care groups. Acting as a role model by demonstrating leadership knowledge and credibility across all stakeholders, ensuring a positive image reflecting our organisational values.
To attend a range of internal and external meetings as deemed appropriate for the role to provide input from an OD perspective.
Undertake other projects, tasks and responsibilities commensurate with this role and as required by the Assistant Director of ODCI.
There will be a requirement to work / commute across all our Trust sites.
Job description
Job responsibilities
Key Areas/Tasks
Support OD Consultants in delivering commissioned organisational development activities for care groups. This may include team or individual interventions focused on areas such as team dynamics, psychological safety, wellbeing, leadership development, and behavioural change.
Work collaboratively with OD Consultants to diagnose issues, co-design solutions, and develop action plans that foster a positive environment and enhance individual and team performance.
Provide empathetic support to colleagues and teams in emotionally challenging situations, demonstrating active listening, reframing, and guidance to promote wellbeing and resilience.
Responsibility for leading our Connects Leadership Development & Improvement Programme - Silver Award, to help improve organisational culture, leadership capability and colleague experience. This will involve collaboration in the design, delivery, planning and administration of a range of bespoke masterclasses.
Facilitate learning and development through leadership programme content, using a blended delivery approach (e.g., face-to-face sessions and virtual platforms). Ensure engagement by adapting to different learning styles, managing interaction tools such as chat functions, and tailoring delivery to varied participant needs.
Deliver and evaluate development solutions at individual, team and organisational level to ensure objectives are achieved.
Conduct research to design innovative, informative, and challenging learning sessions. Provide recommendations aligned with good practice and national agendas, demonstrating a commitment to continuous learning, quality improvement, and innovation.
Manage own workload and priorities while collaborating with aligned administrator to plan and schedule activities, maintain accurate learning records, and review data to inform decisions.
Work collaboratively across teams, building networks and establishing effective working relationships across all care groups. Acting as a role model by demonstrating leadership knowledge and credibility across all stakeholders, ensuring a positive image reflecting our organisational values.
To attend a range of internal and external meetings as deemed appropriate for the role to provide input from an OD perspective.
Undertake other projects, tasks and responsibilities commensurate with this role and as required by the Assistant Director of ODCI.
There will be a requirement to work / commute across all our Trust sites.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent experience
- Evidence of continuous professional development
- Training qualification or demonstrable level of equivalent experience of delivery/group facilitation
Desirable
- Specific experience in OD setting
- Experience in continuous improvement methodology
Knowledge, Skills, Training, Experience
Essential
- Basic understanding of Organisational Development, including models/theories
- Awareness of Leadership Development concepts, including wellbeing and psychological safety
- Experience of delivering training or sessions to various levels of audience (mixed platforms)
- Professional communication skills: listening, influencing, networking, stakeholder engagement
- Facilitation skills and knowledge of different learning styles and approaches to engagement.
Desirable
- Knowledge of the principles of Coaching and being able to demonstrate coaching skills
- Ability to understand and interpret data to inform decisions
Personal Qualities
Essential
- Be confident and engaging with the ability to build rapport
- Highly motivated, positive mindset in respect to change, transformation and continuous improvement
- Flexible, adaptable and resourceful - ability to deliver work of a consistent hight quality
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent experience
- Evidence of continuous professional development
- Training qualification or demonstrable level of equivalent experience of delivery/group facilitation
Desirable
- Specific experience in OD setting
- Experience in continuous improvement methodology
Knowledge, Skills, Training, Experience
Essential
- Basic understanding of Organisational Development, including models/theories
- Awareness of Leadership Development concepts, including wellbeing and psychological safety
- Experience of delivering training or sessions to various levels of audience (mixed platforms)
- Professional communication skills: listening, influencing, networking, stakeholder engagement
- Facilitation skills and knowledge of different learning styles and approaches to engagement.
Desirable
- Knowledge of the principles of Coaching and being able to demonstrate coaching skills
- Ability to understand and interpret data to inform decisions
Personal Qualities
Essential
- Be confident and engaging with the ability to build rapport
- Highly motivated, positive mindset in respect to change, transformation and continuous improvement
- Flexible, adaptable and resourceful - ability to deliver work of a consistent hight quality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospital of North Midlands NHS Trust
Address
Royal Stoke University Hospital
Newcastle Road
Stoke-on-Trent
ST4 6QG
Employer's website
https://www.uhnm.nhs.uk (Opens in a new tab)
