University Hospital of North Midlands NHS Trust

Support Secretary

The closing date is 20 January 2026

Job summary

University Hospitals of North Midlands is currently unable to provide sponsorship this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role however it is important to note that UHNM will be unable to offer sponsorship at the end of your graduate visa, you must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.

Main duties of the job

The post holder is required to provide comprehensive secretarial, waiting list management and administrative support to medical and nursing staff within a specialty team. The post holder will assist medical and nursing colleagues in the organisation of the specialty team workload, communicating appointment and admission related information to patients/carers. The post holder will be responsible for compliance with the Patient Access Policy and Divisional requirements in terms of inpatient waiting list management.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Details

Date posted

06 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

205-7681695-A

Job locations

Royal Stoke University Hospital

Newcastle Road

Newcastle-under-Lyme

ST4 6QG


Job description

Job responsibilities

The post holder is required to provide comprehensive secretarial, waiting list management and administrative support to medical and nursing staff within a specialty team. The post holder will assist medical and nursing colleagues in the organisation of the specialty team workload, communicating appointment and admission related information to patients/carers. The post holder will be responsible for compliance with the Patient Access Policy and Divisional requirements in terms of inpatient waiting list management.

Job description

Job responsibilities

The post holder is required to provide comprehensive secretarial, waiting list management and administrative support to medical and nursing staff within a specialty team. The post holder will assist medical and nursing colleagues in the organisation of the specialty team workload, communicating appointment and admission related information to patients/carers. The post holder will be responsible for compliance with the Patient Access Policy and Divisional requirements in terms of inpatient waiting list management.

Person Specification

Essential

Essential

  • Good General Education

Desirable

  • Experience with NHS systems
  • Experience with Microsoft packages

Essential

Essential

  • Experience in Similar Role
Person Specification

Essential

Essential

  • Good General Education

Desirable

  • Experience with NHS systems
  • Experience with Microsoft packages

Essential

Essential

  • Experience in Similar Role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Royal Stoke University Hospital

Newcastle Road

Newcastle-under-Lyme

ST4 6QG


Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)


Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Royal Stoke University Hospital

Newcastle Road

Newcastle-under-Lyme

ST4 6QG


Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Operational Services Manager

Daniel Milazzo

Daniel.Milazzo@uhnm.nhs.uk

01782679014

Details

Date posted

06 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

205-7681695-A

Job locations

Royal Stoke University Hospital

Newcastle Road

Newcastle-under-Lyme

ST4 6QG


Supporting documents

Privacy notice

University Hospital of North Midlands NHS Trust's privacy notice (opens in a new tab)