Administration Assistant
The closing date is 20 January 2026
Job summary
University Hospitals of North Midlands is currently unable to provide sponsorship this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role however it is important to note that UHNM will be unable to offer sponsorship at the end of your graduate visa, you must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.
The post holder will be required to assist in the delivery of a comprehensive administrative service to support medical and nursing staff within the speciality. The post holder will undertake audio typing/word processing along with the distributing, filing and scanning of documents. This post holder may be required to answer telephone enquiries and assist in the co-ordination of waiting lists.
Main duties of the job
Dealing with external and internal telephone queries from staff, patients and others.
Be able to touch type to a high standard.
Will be required to locate and track case notes.
Will be required to support the speciality team in the delivery of waiting list management.
Prioritise and plan workload and organise own time.
Ensure patients information is requested and provided in a timely manner.
Ensure incoming and outgoing correspondence is dealt with in a timely manner.
The post holder will cover with the workload of other members of the Neurology administration team as required.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Details
Date posted
06 January 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
205-7626357-A
Job locations
Royal Stoke University Hospital
Hilton Road
Stoke on Trent
ST4 6QG
Employer details
Employer name
University Hospital of North Midlands NHS Trust
Address
Royal Stoke University Hospital
Hilton Road
Stoke on Trent
ST4 6QG
Employer's website
https://www.uhnm.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
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