University Hospital of North Midlands NHS Trust

Administration Assistant

The closing date is 02 January 2026

Job summary

University Hospitals of North Midlands is currently unable to provide sponsorship this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role however it is important to note that UHNM will be unable to offer sponsorship at the end of your graduate visa, you must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.

An exciting opportunity has become available within Specialised Surgery Directorate. The Plastic Surgery Team are looking for an experienced and motivated individual with excellent organisational and interpersonal skills to work as a Medical Secretary within the Royal Stoke and County Hospital site.

Main duties of the job

You will be responsible for the management of your own workload, working closely with other Medical Secretaries, Consultants and the Management Team. The Role will entail answering the phones to patients, checking our shared inbox, confirming surgeries, dealing with post and typing letters.

Candidates should posses a professional attitude to their work and have the ability to work flexibly in an extremely busy environment. You will possess experience of working as a medical secretary demonstrating accuracy and excellent multi-tasking capabilities in all aspects of the workload. You will be required to work as part of a team as well as being able to use your initiative and prioritise your own workload to meet strict deadlines.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we're highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.

We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.

Investing in the health and wellbeing of our staff is really important to us. We offer a range of options for our staff to help maintain a good work-life balance including full time, part time hours and bank hours. We are also committed to offering flexible working wherever we can and where relevant to the role and the service, agile working. You can select your preferences upon application.

Details

Date posted

19 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

205-7440398-A

Job locations

Royal Stoke University Hospital

Newcastle Road

Stoke-On-Trent

ST4 6QG


Job description

Job responsibilities

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.

Job description

Job responsibilities

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.

Person Specification

Essential

Essential

  • Good education (GCSE C or above)

Desirable

  • Experience in a similar role

Desirable

Essential

  • Working in Office Environment
  • Telephone Manner

Desirable

  • NHS Admin Experience
Person Specification

Essential

Essential

  • Good education (GCSE C or above)

Desirable

  • Experience in a similar role

Desirable

Essential

  • Working in Office Environment
  • Telephone Manner

Desirable

  • NHS Admin Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Royal Stoke University Hospital

Newcastle Road

Stoke-On-Trent

ST4 6QG


Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)


Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Royal Stoke University Hospital

Newcastle Road

Stoke-On-Trent

ST4 6QG


Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Junior Operational Services Manager

Louise Lindop

louise.lindop@uhnm.nhs.uk

01782674177

Details

Date posted

19 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

205-7440398-A

Job locations

Royal Stoke University Hospital

Newcastle Road

Stoke-On-Trent

ST4 6QG


Supporting documents

Privacy notice

University Hospital of North Midlands NHS Trust's privacy notice (opens in a new tab)