Supply Chain Operative-Bank

Job description

Job responsibilities

Ensure the timely receipt and delivery of items from suppliers to the point of use. The role involves receiving goods from couriers, checking them off, ensuring that all goods received are subject to a robust audit trail and receipting the goods against the purchase order system. Checking delivery notes to certify correct receipt and to follow up any discrepancies including incorrect deliveries and damaged goods.

To assist in the return of incorrect or damaged goods back to the Supplier in accordance with laid down procedures.

Ensure safe delivery goods and equipment to wards, departments using any manual handling equipment, forklift truck or electric towing tractor required

Provide customer liaison, managing telephone/radio enquiries, providing advice and resolving queries and problems.

Liaise with Buyers, Contract Managers and Departmental Colleagues as necessary.

Research alternative products and highlight standardisation opportunities.

To provide a materials management service by capturing and ordering frequently used items at ward level.

Maintain and control internal stocks ensuring that all supplies are decanted and located in the correct areas. Agree product amendments/storage locations and stock level amendments with the Supply Chain Manager/Supervisors and ward / department budget managers

Ensure that all requisitions, picking lists and internal stock orders are picked packed and ready for internal distribution

To ensure that all delivery documentation is filed in such a way to allow quick and easy retrieval when required

Escalate supply related problems, including proactive progressing of overdue orders.

Manage clinical area consumables to agreed levels, using bar code technology and or eProcurement ordering systems to ensure optimal stocks are held at ward location(s)

Support the Supply Chain Supervisors in the training and development of other team members within the Supplies Operations team.

Inform the customer of any potential problems within the Supply Chain to ensure adequate stock or stock alternatives are available for end user.

To review the location of and safe storage requirements to ensure the best layout of ward / department inventory consistent with sound logistics practices and ease of use in line with trust standards.

Replenish and restock the shelving/racking in the relevant locations and return all roll cages for collection.

To ensure stock rotation, safe disposal and or reallocation of surplus, redundant and obsolete stock. To ensure that all ward inventory requirements are considered in the absence of any Supply Chain Officer through sickness and or annual leave.

Ensure that relevant returns processes are managed correctly and when required expedite with suppliers and or the procurement department

Check all self-generated orders to ensure accuracy of information and pass to appropriate officer for authorisation in line with the signing protocol.

Analyse data regarding stock levels

Responsible for Stock Control

Contributes to identification and development of value for money supply solutions.

To process all associated documentation, carrying out clerical work, filing duties and computer terminal data entry using appropriate computer systems as necessary

To ensure that an efficient Supply Chain function is maintained in the absence of colleagues, providing cover when necessary.

To assist with the undertaking of quarterly stock takes by the department, ensuring that any discrepancies are reported to the Supply Chain Supervisor for appropriate escalation

To ensure that the Trusts Supply Chain premises and stock holding areas are maintained in accordance with Best Practice Materials Management protocols and required standards of cleanliness, security and Health & Safety Regulations.

Person Specification

Qualifications

Essential

• oGood standard of general education, 3 GCSE (or equivalent) of grade C or above.
• oProficient in the use of Microsoft office: Word, Excel, access and Power-point.

Desirable

• oNVQ II, in procurement or warehousing

Knowledge, Skills, Training & Experience

Essential

• oWorking experience of stock control processes & stock control systems
• oExperience of general warehousing duties
• oAbility to prioritise workload in response to service needs
• oAbility to work autonomously and be accountable for own actions
• oAbility to motivate and support others to achieve goals - Team Work
• oAbility to work as part of the wider team
• oExperience of handling customer telephone queries.
• oCustomer service experience
• oExperience of receiving, checking off and receipting stock.
• oExcellent written and communication skills
• oAbility to maintain confidentiality and deal with situations in a sensitive manner

Desirable

• oExperience of using NHS purchasing systems
• oAble to utilise initiative to solve problems and develop the service
• oAbility to develop medium- and long-term plans to meet service needs and ensure sustainability
• oAbility to understand, interpret and analyse data and information

Personal Qualities

Essential

• oPositive mindset in respect of supporting organisational change
• oCustomer friendly approach.
• oCustomer focused
• oActs to support and enable effective teamwork.
• oFlexible to work practises and requirements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

New Cross Hospital.

Wolverhampton Road

Wolverhampton

WV10 0QP

Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)