Receptionist
This job is now closed
Job summary
University Hospitals of North Midlands is currently unable to provide sponsorship for Band 2 and Band 3 roles. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role however it is important to note that UHNM will be unable to offer sponsorship at the end of your graduate visa, you must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.
To welcome patients, carers, relatives, visitors and other health care staff to the Outpatient department in a polite, courteous and professional manner. To ensure you are patient focused at all times and always greeting patients with a smile. To ensure that the patient journey from receipt of referral letter to appointment in clinic and any subsequent follow-up appointment is patient focused, efficient and effective. Incorporating use of all the Trusts systems including Choose and Book, Savience, Iportal, ifit and any other systems to achieve a smooth pathway for the patient alongside accurate and safe Data Quality collection.
Main duties of the job
To welcome patients, carers, relatives, visitors and other health care staff to the Outpatient department in a polite, courteous and professional manner. To ensure you are patient focused at all times and always greeting patients with a smile. To ensure that the patient journey from receipt of referral letter to appointment in clinic and any subsequent follow-up appointment is patient focused, efficient and effective. Incorporating use of all the Trusts systems including Choose and Book, Savience, Iportal, ifit and any other systems to achieve a smooth pathway for the patient alongside accurate and safe Data Quality collection.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Details
Date posted
14 July 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year PA
Contract
Permanent
Working pattern
Full-time
Reference number
205-7109240-A
Job locations
County Hospital
Weston Road
Stafford
ST16 3SA
Employer details
Employer name
University Hospital of North Midlands NHS Trust
Address
County Hospital
Weston Road
Stafford
ST16 3SA
Employer's website
https://www.uhnm.nhs.uk (Opens in a new tab)


Employer contact details
For questions about the job, contact:
Supporting documents
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