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University Hospital of North Midlands NHS Trust

Administrative Assistant

The closing date is 07 July 2025

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Job summary

An exciting opportunity has arisen for an Admin Assistant based in the Elderly Care Department at County Hospital.

This is an exciting post for someone looking to join the NHS and work within an experienced secretarial team in a hospital environment.

The post holder will need to demonstrate good communication skills, flexibility, reliability and have an organised approach to their work.

The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway.

Main duties of the job

The post holder will support a team of Band 4 Medical Secretaries and Band 3 Medical Support Secretaries to provide a safe and reliable administrative service.

The post holder will be responsible for communicating information, both written and verbal, with patients, staff and carers requiring tact and diplomacy. The post holder will also be responsible for handling telephone and other communications with sensitivity and confidentiality using personal judgement and acquired knowledge to assess each situation and to deal with accordingly.

The post holder will be expected to maintain good working relationships and work as an effective team member, to ensure their own work is of a high standard and to share the day-to-day workload of the specialty team.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Details

Date posted

23 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year Per Annum

Contract

Permanent

Working pattern

Part-time

Reference number

205-7018937-A

Job locations

County Hospital

Weston Road

Staffs

ST16 3SA


Job description

Job responsibilities

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.

Job description

Job responsibilities

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.

Person Specification

Qualifications

Essential

  • oGood general education to include GCSE English or equivalent
  • oRSA III word processing or equivalent experience

Experience

Essential

  • oClerical background

Desirable

  • oExperience working in an Acute Trust
  • oAudio typing experience

Knowledge and Skills

Essential

  • oKnowledge of Microsoft Office package.

Desirable

  • oKnowledge of Hospital administration and other related systems (ie. CareFlow/iPortal)
Person Specification

Qualifications

Essential

  • oGood general education to include GCSE English or equivalent
  • oRSA III word processing or equivalent experience

Experience

Essential

  • oClerical background

Desirable

  • oExperience working in an Acute Trust
  • oAudio typing experience

Knowledge and Skills

Essential

  • oKnowledge of Microsoft Office package.

Desirable

  • oKnowledge of Hospital administration and other related systems (ie. CareFlow/iPortal)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

County Hospital

Weston Road

Staffs

ST16 3SA


Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

County Hospital

Weston Road

Staffs

ST16 3SA


Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operational Services Manager

Helen Robertson

helen.robertson@uhnm.nhs.uk

01782676015

Details

Date posted

23 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year Per Annum

Contract

Permanent

Working pattern

Part-time

Reference number

205-7018937-A

Job locations

County Hospital

Weston Road

Staffs

ST16 3SA


Supporting documents

Privacy notice

University Hospital of North Midlands NHS Trust's privacy notice (opens in a new tab)