Job summary
Are you and experienced RN looking for a challenging, demanding but rewarding career in one of the UK's largest hospitals?
We are looking to recruit dynamic, confident and motivated individuals to join our expanding corporate operations site team. If you are passionate, like we are about providing the best care to our patients, this position offers the right individual the opportunity to showcase and develop their leadership and operational skills.
Main duties of the job
Youwilltake responsibilityfor leading the capacity team on a daily basis, facilitating patient flow across all specialities in the trust to promote positive patient outcomes and ultimately enhancing the patient's hospital journey. Working closely with the divisional management teams, you will support the trust to achieve both urgent care and elective quality targets.
The clinical site manager role is diverse and you will need to be flexible and adaptable in an ever changing environment, with an ability to remain composed during periods of extreme pressure
Excellent communication and interpersonal skills are an essential requirement of the role, in order to develop and manage relationships with key stakeholders. Working shifts, providing 24/7 cover across both of our hospitals, you will provide out of hours senior nursing support and clinical advice to all areas within the trust andbe thekey responderin the event of a Critical/Major Incident.
About us
The Site Operations team provides cross site clinical site management and you will be working alongside Senior patient flow co-ordinators, both clinical and non-clinical as well as patient flow co-ordinators. We are a growing team with a diverse range of skills and experience.
Job description
Job responsibilities
- To proactively manage the Trust operational bed capacity, ensuring that safe and effective decision making occurs across all specialties to streamline the patient journey at the point of admission, transfer and discharge.
- To provide real time capacity information to internal and external stakeholders through the provision of accurate reporting including situation reporting and escalation management systems.
- To Lead the Corporate Site Meetings, ensuring situation reports are accurately completed and plans agreed for discussion and enactment.
- To ensure Trust operational and escalation policies are followed with regard to Site Management and Operational Flow and in response to pan site incidents and escalations, this includes on site responder supporting the emergency teams for fire, security and serious adverse incidents.
- To maintain proactive, concise, accurate and timely communications to all Trust stakeholders to support planned and urgent care capacity plans.
- To support the Head of Operations/ Lead Nurse with implementation, monitoring and reporting of improvement plans designed to deliver the improved quality and effectiveness of our planned and elective access pathways.
- Site and Capacity Managers are expected to work for the clinical and business success of the Central Operations Function with regard to pathways and operational bed management and to contribute to the corporate objectives and values of the Trust with regard to patient care, quality of service and access standards.
- The post holder will be working as the Site Clinical Lead out of hours and the nature of the work involves making timely decisions in concert with clinical teams and working within a busy operational environment.
Job description
Job responsibilities
- To proactively manage the Trust operational bed capacity, ensuring that safe and effective decision making occurs across all specialties to streamline the patient journey at the point of admission, transfer and discharge.
- To provide real time capacity information to internal and external stakeholders through the provision of accurate reporting including situation reporting and escalation management systems.
- To Lead the Corporate Site Meetings, ensuring situation reports are accurately completed and plans agreed for discussion and enactment.
- To ensure Trust operational and escalation policies are followed with regard to Site Management and Operational Flow and in response to pan site incidents and escalations, this includes on site responder supporting the emergency teams for fire, security and serious adverse incidents.
- To maintain proactive, concise, accurate and timely communications to all Trust stakeholders to support planned and urgent care capacity plans.
- To support the Head of Operations/ Lead Nurse with implementation, monitoring and reporting of improvement plans designed to deliver the improved quality and effectiveness of our planned and elective access pathways.
- Site and Capacity Managers are expected to work for the clinical and business success of the Central Operations Function with regard to pathways and operational bed management and to contribute to the corporate objectives and values of the Trust with regard to patient care, quality of service and access standards.
- The post holder will be working as the Site Clinical Lead out of hours and the nature of the work involves making timely decisions in concert with clinical teams and working within a busy operational environment.
Person Specification
Education Qualifications and training
Essential
- 1st level Registered nurse/midwife
- Degree or equivalent professional qualification
- Post graduate level qualification or equivalent
Desirable
- Evidence of continuous management development
Knowledge and experience
Essential
- Experience of leading a clinical service operationally
- Substantial previous experience of working in a highly pressurised environment
- Able to demonstrate the acquisition of professional knowledge in clinical practice
- Work within the acute sector
- Experience of leading the implementation of service improvement including complex change management programmes at a management level
- Experience of managing risk associated with service change
- Evidence of effective resource management
- Awareness of the NHS agenda at national and local level
- Able to demonstrate the use of evidence when decision making
- Experience of leading and managing others
- Experience of measuring and evaluating outcomes in order to secure improvement
- Experience of capacity management and an indepth understanding of patient flow
Desirable
- Evidence of working in partnership with internal and external stakeholders
Leadership and management skills
Essential
- Evidence of leading and delivering change through others
- Able to hold others to account for agreed targets
- Creates and promotes opportunities for others to contribute and to develop
- Able to shape and implement a vision for future service development
- Evidence of effective team working to deliver and improve services
- Ability to critically analyse complex information and evaluate a range of options to identify service improvements
- Exhibits energy and resilience to drive through results
- Ability to adapt personal style in order to influence others and gain support for ideas
Personal attributes
Essential
- Behaves in an open, ethical and professional manner
- Aware of own strengths and limitations
- Able to balance own plans and prioties with those of the service and other team members
- Able to demonstrate a level of personal confidence necessary to overcome barriers
- Occupational Health cleared to perform the duties of the role
Person Specification
Education Qualifications and training
Essential
- 1st level Registered nurse/midwife
- Degree or equivalent professional qualification
- Post graduate level qualification or equivalent
Desirable
- Evidence of continuous management development
Knowledge and experience
Essential
- Experience of leading a clinical service operationally
- Substantial previous experience of working in a highly pressurised environment
- Able to demonstrate the acquisition of professional knowledge in clinical practice
- Work within the acute sector
- Experience of leading the implementation of service improvement including complex change management programmes at a management level
- Experience of managing risk associated with service change
- Evidence of effective resource management
- Awareness of the NHS agenda at national and local level
- Able to demonstrate the use of evidence when decision making
- Experience of leading and managing others
- Experience of measuring and evaluating outcomes in order to secure improvement
- Experience of capacity management and an indepth understanding of patient flow
Desirable
- Evidence of working in partnership with internal and external stakeholders
Leadership and management skills
Essential
- Evidence of leading and delivering change through others
- Able to hold others to account for agreed targets
- Creates and promotes opportunities for others to contribute and to develop
- Able to shape and implement a vision for future service development
- Evidence of effective team working to deliver and improve services
- Ability to critically analyse complex information and evaluate a range of options to identify service improvements
- Exhibits energy and resilience to drive through results
- Ability to adapt personal style in order to influence others and gain support for ideas
Personal attributes
Essential
- Behaves in an open, ethical and professional manner
- Aware of own strengths and limitations
- Able to balance own plans and prioties with those of the service and other team members
- Able to demonstrate a level of personal confidence necessary to overcome barriers
- Occupational Health cleared to perform the duties of the role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
University Hospital of North Midlands NHS Trust
Address
Cross site- Royal Stoke and County Hospital
UHNM NHS Trust, Newcastle Road
Newcastle
ST6 4QG
Employer's website
https://www.uhnm.nhs.uk (Opens in a new tab)
