Job summary
Senior Pharmacy Assistant Technical Officer - Stores and Distribution. Band 3.
We are looking for an enthusiastic and self-motivated individual to join the Pharmacy Stores and Distribution Team
Experience we are looking for:
- Previous experience of working in a pharmacy environment
- It would be desirable but not essential to have experience of ward based automated/ pharmacy automated machines
- It is desirable but not essential to have previous experience of working in a warehouse/ stores environment
- Co-ordinating people and workflow
- Experience of evaluating and translating information from a variety of sources.
- Experience of communicating with customers and stakeholders over the phone
- Problem solving
- Good organisational skills
Main duties of the job
You will support the supply of medicines, including liaising with wards and departments and external customers.
It is necessary to liaise with internal stakeholders to support the timely supply of medicines and processing of orders We are looking for someone who is able to show initiative; is helpful and approachable; organised and can work accurately; good IT skills, problem solving and communication skills.
It is a requirement to be able to demonstrate working unsupervised to the required deadline.
You will have previous experience in a similar environment, with a willingness to work in other areas within pharmacy.
You will be responsible for co-ordinating and supporting the pharmacy support staff in the processing of ward orders and external stock requisitions for the delivery of medicines. You will provide leadership as part of the Band 3 team and co-ordinate and support the training of staff. You will be required to liaise with clinical teams, ward staff and external customers to resolve queries and to ensure patients receive their medicines in a timely manner.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Job description
Job responsibilities
Senior Assistant Technical Officer Stores and Distribution
Pharmacy Directorate
Band 3
37.5 hours per week including a weekend commitment of 1 in 4, carrying out early/ middle and late shifts in line with departmental needs.
Things to remember when completing your application form.
- Link skills in the application in line with the person specification.
- Write about skills / experience you have relevant to this role
- Any work history, corresponding to the Job description.
- Supporting information not too lengthy and be specific and relevant to this post
- Overall - Ensure you promote your abilities and skills
Job description
Job responsibilities
Senior Assistant Technical Officer Stores and Distribution
Pharmacy Directorate
Band 3
37.5 hours per week including a weekend commitment of 1 in 4, carrying out early/ middle and late shifts in line with departmental needs.
Things to remember when completing your application form.
- Link skills in the application in line with the person specification.
- Write about skills / experience you have relevant to this role
- Any work history, corresponding to the Job description.
- Supporting information not too lengthy and be specific and relevant to this post
- Overall - Ensure you promote your abilities and skills
Person Specification
Essential Qualifications
Essential
- 4 GCSEs or equivalent - must include Maths and English at grade C or above - and BTEC Level 2 in Pharmaceutical Services or be working towards. OR 4 GCSEs or equivalent - must include Maths and English at grade C or above plus an NVQ Level 2 or equivalent, in an area relevant to the role and willing to work towards BTEC Level 2 in Pharmaceutical Services.
Knowledge, Skills, Training and Experience
Essential
- At least 1 years' experience in a similar role.
- Experience of using computer systems and applications.
- Ability to lead and supervise other members of the team, prioritising and allocating work, ensuring rotas are complied with.
- Good organisational skills for example when liaising with Lead Technician to compile rotas.
- Ability to deal confidently and directly with all members of healthcare teams and members of the public.
- Ability to investigate queries, taking appropriate action, liaising with technicians and pharmacists as necessary
- Articulate with good verbal and written communication skills.
- Pride in establishing and maintaining high standards of work and attention to detail
- Ability to work accurately and under pressure.
- Ability to work unsupervised and alone within departmental guidelines/SOPs
Desirable
- Previous experience of dealing with customers and difficult queries.
- Previous experience of dealing with customers and difficult queries.
Person Specification
Essential Qualifications
Essential
- 4 GCSEs or equivalent - must include Maths and English at grade C or above - and BTEC Level 2 in Pharmaceutical Services or be working towards. OR 4 GCSEs or equivalent - must include Maths and English at grade C or above plus an NVQ Level 2 or equivalent, in an area relevant to the role and willing to work towards BTEC Level 2 in Pharmaceutical Services.
Knowledge, Skills, Training and Experience
Essential
- At least 1 years' experience in a similar role.
- Experience of using computer systems and applications.
- Ability to lead and supervise other members of the team, prioritising and allocating work, ensuring rotas are complied with.
- Good organisational skills for example when liaising with Lead Technician to compile rotas.
- Ability to deal confidently and directly with all members of healthcare teams and members of the public.
- Ability to investigate queries, taking appropriate action, liaising with technicians and pharmacists as necessary
- Articulate with good verbal and written communication skills.
- Pride in establishing and maintaining high standards of work and attention to detail
- Ability to work accurately and under pressure.
- Ability to work unsupervised and alone within departmental guidelines/SOPs
Desirable
- Previous experience of dealing with customers and difficult queries.
- Previous experience of dealing with customers and difficult queries.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
