Ward Manager

Job description

Job responsibilities

Communication skills

Facilitate communication, which results in clear responsibilities being identified within the multi-professional team

There is a requirement to exchange verbal and written information with patients, staff and carers requiring tact and diplomacy. The post holder needs to ensure that all barriers to understanding are overcome by using differing strategies to meet individual need.

Ensure appropriate system are in place for the safe and timely discharge of patients including EDD, patient choice leaflets and that patients and their carers are consulted with regarding discharge planning.

Attend and be an active member of Directorate/ Divisional meetings and working groups.

Ensure that patient concerns are addressed on the ward/department and work with the Patient Advisory and Liaison Service (PALS) and patient forums. Participate in the resolution of complaints / adverse incidents and implement action plans to prevent re-occurrence.

It is expected that ALL employees of the Trust will take part in the appraisal process each year with the first appraisal taking place within the first 6 months from appointment. Hold regular minuted ward / department meetings as a means to provide an opportunity to share information and suggestions and to problem solve.

Knowledge, Training & Experience

Current NMC registration

Degree level qualification in Health/Nursing Related Studies

Have experience of teaching and assessing

Formal leadership and management training

Minimum of 3 years post registration experience to include 1 year experience of taking charge of a ward/department on a shift basis.

Ability to lead change and lead new ways of working

Ability to do a minimum of 2 clinical shifts/week

Ability to participate in Senior Staffing rota for the Division (may include weekends

Managerial

To be aware of available resources to promote the efficient management of the ward or department and be responsible to manage all resources within budgets.

To participate in the timely admission and discharge of patients - liaising with other agencies to ensure continuity of care between hospital and community.

To ensure the safekeeping of patient's property and valuables in accordance with agreed policy of University Hospital of North Staffordshire (NHS) Trust.

Follow agreed policy for accepting gifts, donations and proceeds of fund-raising activities as laid down in Standing Financial Instructions.

To have an understanding of the UHNM policy regarding any complaint received from a patient or their relatives.

To participate in the maintenance of equipment, within the ward or department, with regular checking of all equipment and ensuring that repairs are performed as soon as possible.

To maintain accurate and concise records - including patient data, Adverse Incident forms and to supply such statistical information as is requested by senior managers.

Management of the scheduling team

Clinical and Quality

Assess he care needs of patients, ensuring a continuity of care; developing, implementing and evaluating individual care plans, promoting holistic patient focused care, documenting such appropriately.

Provide holistic care and all types of therapies through the different routes of administration, and ensure reactions and complications are dealt with in a timely and appropriate manner, follow SOPs/policies;

Ensure that care activities are research-based or best practice and in keeping with changes in the field of activity. Contribute to and participate in the development of new ideas and initiatives.

Participate in clinical supervision if post holder wishes, and reflective practice

Participate in and contribute to the effective implementation of clinical risk management within the ward area.

Person Specification

Qualifications

Essential

• Registered Nurse on NMC register
• Training/education qualification or equivalent experience
• SACT passport
• Formal leadership/management training or equivalent experience

Desirable

• Evidence of higher level study at Masters Level

Skills and experience

Essential

• SACT clinical experience with in-depth knowledge of the drugs and its effects
• Ability to work autonomously and within the MDT
• Ability to motivate and support others to achieve goals
• Experience of facilitating staff engagement interventions with groups of staff or teams
• Ability to maintain confidentiality and deal with situations in a sensitive manner

Desirable

• Management/nurse in charge experience

Personal attributes

Essential

• Supports organisational change; learning, and continuous improvement
• Takes responsibility and is accountable for delivering to their agree objectives
• Consistently professional, collaborative and compassionate in their approach
• Acts to support and enable effective teamwork
• Delivers work of consistent and predictable high quality
• Excellent planning, time management and prioritising skills
• Problem-solving and independent decision making
• Effective communication and interpersonal skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Royal Stoke University Hospital

Newcastle Road

Stoke-on-Trent

ST4 6QG

Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)