Clinical Governance Officer

University Hospital of North Midlands NHS Trust

Information:

This job is now closed

Job summary

Clinical Governance Officer

We are looking for an enthusiastic and motivated individual, who is looking to develop their management career to take on the role of Clinical Governance Officer within the General Surgery Directorate.

The role is to assist the Directorate Management Team, as directed by the Directorate Manager in the efficient and effective management of clinical governance and operational duties to ensure all mandatory requirements are fulfilled, in order to deliver and continue improving high quality patient care within the resources available.

Main duties of the job

To assist with the management of complaints, mortality reviews and Patient Safety Incident Response Framework (PSIRF) within the Directorate in accordance with Trust policy and support with the preparation of draft responses to written complaints.

To plan and organise the audit meetings supporting the Audit Lead for the Directorate.

Medical examiner queries - liaising with relevant departments and core M&M team in responding to all queries. Carrying over to audit where necessary.

Datix's - investigating General Surgery logged Datix's, liaising with teams across the board to resolve.

Attendance at the Directorate and Divisional Governance meetings providing a monthly report of updates on complaints, Datix's Statutory and Mandatory training & PDRs

To support risk management processes

Timely completion of Freedom of Information Requests

To work flexibly to deliver the Directorate agenda and to offer support to other colleagues including cover in times of absence.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we're highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.

We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.

Investing in the health and wellbeing of our staff is really important to us. We offer a range of options for our staff to help maintain a good work-life balance including full time, part time hours and bank hours. We are also committed to offering flexible working wherever we can and where relevant to the role and the service, agile working. You can select your preferences upon application.

Date posted

22 November 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pro-rata

Contract

Permanent

Working pattern

Full-time

Reference number

205-6802960

Job locations

Royal Stoke University Hospital

Newcastle Road

Stoke-on-Trent

ST4 6QG


Job description

Job responsibilities

For more information on working for the Trust, please see the attached Job Description and Person Specification.

Job description

Job responsibilities

For more information on working for the Trust, please see the attached Job Description and Person Specification.

Person Specification

Qualifications

Essential

  • Intermediate level qualification or equivalent experience e.g. HNC, Diploma

Desirable

  • Degree in Management or health related subject

Work Experience

Essential

  • Experience of governance/complaints management
  • Experience of working in an acute Trust

Desirable

  • Experience of operational management
Person Specification

Qualifications

Essential

  • Intermediate level qualification or equivalent experience e.g. HNC, Diploma

Desirable

  • Degree in Management or health related subject

Work Experience

Essential

  • Experience of governance/complaints management
  • Experience of working in an acute Trust

Desirable

  • Experience of operational management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Royal Stoke University Hospital

Newcastle Road

Stoke-on-Trent

ST4 6QG


Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)


Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Royal Stoke University Hospital

Newcastle Road

Stoke-on-Trent

ST4 6QG


Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Senior Operational Service Manager

Hannah Hitchin

Hannah.hitchin@uhnm.nhs.uk

01782674352

Date posted

22 November 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pro-rata

Contract

Permanent

Working pattern

Full-time

Reference number

205-6802960

Job locations

Royal Stoke University Hospital

Newcastle Road

Stoke-on-Trent

ST4 6QG


Supporting documents

Privacy notice

University Hospital of North Midlands NHS Trust's privacy notice (opens in a new tab)