Job summary
An exciting opportunity has arisen within the Oncology, Haematology, Immunology & Allergy, Palliative Care and Medical Physics Directorate that may be for you.
We are looking to appoint a Receptionist, to be the central point of contact for the Cancer Centre at the Royal Stoke Hospital working on both the radiotherapy and chemotherapy reception desks. Rotational cover will also be required to cover annual leave at County Hospital. The right person for us will need to be organised, possess excellent communication skills and be able to adapt to a busy and challenging work environment.
If you are successful, you will be greeting and booking in new arrivals to both the radiotherapy and chemotherapy unit (rotating between the two), ensuring that all patient information systems are kept up to date and helping to create and maintain a friendly atmosphere for our patients
Main duties of the job
The post holder will need to have good IT skills as this role will involve a lot of computer work. The ideal person will be dynamic, able to think on their feet and prioritise their work load according to the needs of the unit. The ideal person will be able to remain calm under pressure, have excellent communication skills and will foster excellent working relationships with the medical and nursing teams.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country.
We serve around three million people and we're highly regarded for our facilities, teaching and research.
The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.
We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages
Job description
Job responsibilities
For more information on working for the Trust, please see the attached Job Description and Person Specification.
Job description
Job responsibilities
For more information on working for the Trust, please see the attached Job Description and Person Specification.
Person Specification
Qualifications
Essential
- oGood general education to include GCSE English or equivalent
- oKeyboard Skills
Desirable
- oReception Skills
- oCustomer Care Qualification
Knowledge, Skills and Training
Essential
- oAdmin/Clerical background
- oExperience of working in a reception area/dealing with public in a similar role.
- oKnowledge of Microsoft Office package
- oKnowledge of patient administration and other related systems
Desirable
- oPrevious reception duties in a health care setting
- oKnowledge of the hospital EPR system
Person Specification
Qualifications
Essential
- oGood general education to include GCSE English or equivalent
- oKeyboard Skills
Desirable
- oReception Skills
- oCustomer Care Qualification
Knowledge, Skills and Training
Essential
- oAdmin/Clerical background
- oExperience of working in a reception area/dealing with public in a similar role.
- oKnowledge of Microsoft Office package
- oKnowledge of patient administration and other related systems
Desirable
- oPrevious reception duties in a health care setting
- oKnowledge of the hospital EPR system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospital of North Midlands NHS Trust
Address
Royal Stoke University Hospital
Newcastle Road
Stoke on Trent
ST4 6QG
Employer's website
https://www.uhnm.nhs.uk (Opens in a new tab)
