Job summary
We are looking for Administration Support to join the UHNM Trust Admin Bank to work in our Surgery and Medical divisions as a Validator / Booking Officer/ Secretary. These postings are based at Royal Stoke University Hospital; however some remote working may be offered after a period of training.
Some of the duties which are involved are outlined below:
- Contacting patients by telephone to check if they still wish to have their procedure or appointment.
- Amending and updating waiting list data and in some instances sending letters.
- Formatting clinical letters (Band 3 / 4 only).
You must be experienced in using Microsoft Office products, (Outlook, Word and Excel) and Ideally you will have experience using Careflow and iPortal or similar NHS systems, however training will be provided.
The team are seeking people who are immediately available and are able to work primarily Monday to Friday from 8am to 4pm however a commitment to working regular alternative patterns / regular evenings and weekends may also be considered.
This posting is expected to last until March 2025, however there may be the possibility of extending the posting.
Once the posting is complete you will be able to remain on our Admin Bank where you may be able to pick up work with other departments at both Royal Stoke and County Hospitals.
Main duties of the job
You will need to be competent with Microsoft Office, enthusiastic, hardworking and flexible. You will be a self-starter, organised, reliable and an excellent communicator who is able to work with a variety of staff.
Although not essential, it would be advantageous if you have experience working with Careflow, iPortal or other hospital systems.
Previous experience working within the NHS would be an advantage however, this is not essential.
About us
Bank Admin & Clerical colleagues are invaluable to us; in return for their dedication and commitment we offer the opportunity to work across all UHNM departments so gaining valuable skills and experience.
Job description
Job responsibilities
At UHNM the Admin Bank operates as an in-house agency supplying staff across the hospital to cover vacancies, holidays, ill health or projects. The duties for Bank Admin roles vary depending on the department within which you are working.
Bank Admin & Clerical colleagues are invaluable to us; in return for their dedication and commitment we offer the opportunity to work across all UHNM departments so gaining valuable skills and experience.
Job description
Job responsibilities
At UHNM the Admin Bank operates as an in-house agency supplying staff across the hospital to cover vacancies, holidays, ill health or projects. The duties for Bank Admin roles vary depending on the department within which you are working.
Bank Admin & Clerical colleagues are invaluable to us; in return for their dedication and commitment we offer the opportunity to work across all UHNM departments so gaining valuable skills and experience.
Person Specification
Qualifications
Essential
- 4 GCSEs (or equivalent) at grade C, level 4 or above including in English and Maths
- A working knowledge of Microsoft applications including Outlook, Word and Excel
Desirable
- NVQ Level 2/3 in Business Administration
Experience
Essential
- Experience of working in an office environment
- Experience of dealing with customers / patients
- Experience of working within in an office based team
- Excellent written and verbal communication skills
Desirable
- Experience of working within the NHS
- Experience using Careflow
- Experience using iPortal
- Experience of using other NHS IT Systems
Person Specification
Qualifications
Essential
- 4 GCSEs (or equivalent) at grade C, level 4 or above including in English and Maths
- A working knowledge of Microsoft applications including Outlook, Word and Excel
Desirable
- NVQ Level 2/3 in Business Administration
Experience
Essential
- Experience of working in an office environment
- Experience of dealing with customers / patients
- Experience of working within in an office based team
- Excellent written and verbal communication skills
Desirable
- Experience of working within the NHS
- Experience using Careflow
- Experience using iPortal
- Experience of using other NHS IT Systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospital of North Midlands NHS Trust
Address
Royal Stoke and County Hospitals
Newcastle Road
Stoke On Trent
ST4 6QG
Employer's website
https://www.uhnm.nhs.uk (Opens in a new tab)
