ACAH Support Secretary

Job summary

As a member of the Acute Care at Home team, you will be an important part of the national 2 hour Urgent Community Response and roll out of virtual services, a ground breaking initiative that will pave the future of the NHS.

The ACAH service brings together acute and community nursing services, allowing for development of knowledge, skills and experience in a varied and exciting speciality. By supporting early discharges from hospital, as well as hospital avoidance from the community rapid intervention services, we are able to provide subacute care for patients in the comfort of their own homes. Benefits of this approach include the avoidance of deconditioning, ensuring that family involvement and independence is promoted, and ensuring that other service scan run alongside the virtual ward such as care agencies which in turn minimises disruption to the patients' lives.

As the Admin support Secretary you will work alongside the Nurse Coordinators & Operational Managers, clinicians, nurses and the Virtual ward Matrons, to facilitate effective use of our 2 hour UCR & Virtual Ward Beds.

This role will provide administrative support to the wider Acute Care at Home team, including input to Healthroster, stores ordering, minute taking, organising meetings and acting as support secretary to the senior management team.

Main duties of the job

To provide comprehensive Admin support to members of the ACAH Senior Team including copy and audio typing, photocopying, filing, creation of spread sheets and databases, booking of travel and accommodation, support with data collation and management.

To process, both incoming and outgoing, mail, including emails. Dealing with, all correspondence in, an appropriate and timely manner. This may include drafting/formulating responses to routine correspondence on behalf of the ACAH Service.

To act as point of contact for the ACAH Service including receipt of visitors into the Department and telephone enquiries, ensuring messages are communicated to team members in a timely manner.

To maintain diaries for the ACAH Service including Senior Operational Manager and Senior ACP Leads covering both of their associated bases

To set up and maintain effective manual and electronic filing systems in line with service procedures.

To arrange, service and attend meetings, as required, including preparation and circulation of agenda, papers and minute taking as required and ensure that follow up actions are communicated when appropriate.

To support the Senior Management Team in carrying out management activities including the maintenance of staff personal files, implementation and maintenance of systems to record periods of absence such as annual leave, sickness, study leave, co-ordination of centralised returns for sickness absence, training, etc.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Smithfield 1

Leonard Coates Way

Stoke on Trent

ST1 4FA

Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

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Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Smithfield 1

Leonard Coates Way

Stoke on Trent

ST1 4FA

Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

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