Job summary
An exciting opportunity has arisen to join a busy Portering & Security Team within the Directorate of Estates, Facilities & PFI. The post holder will be responsible for a full range of Supervisory duties within the Portering & Security Department at County Hospital.
Portering and Security is a 24hour, 365 day service. The successful candidate will be contracted to work an average of 37.5 hours, per week through a rolling 8 week hybrid rota shift pattern of 12 hour and 8 hour shifts including days , afternoons and nights and weekends. This includes paid annual leave per year of 27 days plus bank holidays rising to 33 days after 10 years service in the NHS.
Pay
Staff will also benefit from enhanced payments on top of their basic hourly pay as outlined below:
Basic pay: £11.67 per hour rising to £12.45 after 2 years.
Additional Payments
Unsociable hours - for all hours worked between the hours of 20.00pm to 6.00am, an additional 35% will be paid per hour on top of basic payment.
Saturday Working - for all hours worked on a Saturday, an additional 35% will be paid per hour on top of basic payment.
Sunday Working - for all hours worked on a Sunday, an additional 69% will be paid per hour on top of basic payment.
Main duties of the job
The post holder will provide a range of Supervisory duties that will include: Maintaining the required standard of Portering & Security services following the correct procedures.
Acting as one of the Security Leads during security incidents on the County Hospital Site.
Providing Supervisory Management support to the Portering and Car parking & Security manager for the Portering & Security department.
Being the on-site duty contact for Portering and Security matters.
Supervising Portering and Security Officers during their day-to-day duties.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Job description
Job responsibilities
For more information on working for the Trust, please see the attached Job Description and Person Specification.
For more details on the post, please contact Simon Barker.
(see contact details)
Job description
Job responsibilities
For more information on working for the Trust, please see the attached Job Description and Person Specification.
For more details on the post, please contact Simon Barker.
(see contact details)
Person Specification
Education & Qualifications
Essential
- Basic Computer Skills
- Verbal & Written communication, able to read & write English
- Good basic standard of education (GCSE or Equivalent)
Desirable
- NVQ Level 2 or 3 In Customer Service or recognised qualification in Leadership/Management
- Basic Life Support/ 1st Aid Certificate
- Certificate in Control & Restraint / Conflict Resolution
- Manual Handling Trainer experience
- Fire Safety Training experience
- Gas Trainer certificate (BOC or equivalent)
Experience
Essential
- Explain in detail how to effectively Supervise an NHS support service.
Desirable
- Working in a Customer Led service environment
- Rota Management & Absence Management
- Previous work experience within in Healthcare environment
- Experience of Supervising Staff/ Managing staff or workloads at supervisory level or above
Skills, Abilty & Knowledge
Essential
- Ability to prioritise own workload
- Ability to be flexible and adapt to changing demands
- Knowledge of Manual Handling techniques
- Knowledge of Fire Safety
- Ability to lead and motivate team.
- Knowledge of Control & Restraint Techniques
Desirable
- Training Staff members
- Understanding of Infection Control & Prevention
- Financial Awareness
Personal Qualities
Essential
- Ability to maintain confidentiality, tact and diplomacy
- Prepared and able to work shifts Satisfactory attendance and time keeping
- Physically fit to undertake restraint techniques
- Positive mindset in respect of - Supporting organisational change; learning, and continuous improvement.
- Takes responsibility and is accountable for delivering to their agreed objectives
- Consistently professional, collaborative and compassionate in their approach.
- Acts to support and enable effective teamwork. Delivers work of consistent and predictable high quality
Person Specification
Education & Qualifications
Essential
- Basic Computer Skills
- Verbal & Written communication, able to read & write English
- Good basic standard of education (GCSE or Equivalent)
Desirable
- NVQ Level 2 or 3 In Customer Service or recognised qualification in Leadership/Management
- Basic Life Support/ 1st Aid Certificate
- Certificate in Control & Restraint / Conflict Resolution
- Manual Handling Trainer experience
- Fire Safety Training experience
- Gas Trainer certificate (BOC or equivalent)
Experience
Essential
- Explain in detail how to effectively Supervise an NHS support service.
Desirable
- Working in a Customer Led service environment
- Rota Management & Absence Management
- Previous work experience within in Healthcare environment
- Experience of Supervising Staff/ Managing staff or workloads at supervisory level or above
Skills, Abilty & Knowledge
Essential
- Ability to prioritise own workload
- Ability to be flexible and adapt to changing demands
- Knowledge of Manual Handling techniques
- Knowledge of Fire Safety
- Ability to lead and motivate team.
- Knowledge of Control & Restraint Techniques
Desirable
- Training Staff members
- Understanding of Infection Control & Prevention
- Financial Awareness
Personal Qualities
Essential
- Ability to maintain confidentiality, tact and diplomacy
- Prepared and able to work shifts Satisfactory attendance and time keeping
- Physically fit to undertake restraint techniques
- Positive mindset in respect of - Supporting organisational change; learning, and continuous improvement.
- Takes responsibility and is accountable for delivering to their agreed objectives
- Consistently professional, collaborative and compassionate in their approach.
- Acts to support and enable effective teamwork. Delivers work of consistent and predictable high quality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
