Clinic Co-ordinator

University Hospital of North Midlands NHS Trust

Information:

This job is now closed

Job summary

  • Hours of work mon/ tues/wed/ fri 1100-1600 - 20 hoursCompleting Clinic
  • Alteration forms( CAFS) as requested by the secretaries and divisions
  • Cancelling and suspending clinics and passing the details to the admin Supports so patients can either be rebooked or added to partial book waiting lists
  • Keeping the division's updated on patients that are being booked near to the 52 week breach date target
  • Working with admin supports so all news and follow up slots are filled as any slots unutilised is lost revenue to the Trust
  • Keeping booking rules up to date
  • Working with Divisions to complete permanent changes so the clinics run efficiently

Main duties of the job

Hours of work mon/ tues/wed/ fri 1100-1600 - 20 hoursCompleting Clinic

Alteration forms( CAFS) as requested by the secretaries and divisions

Cancelling and suspending clinics and passing the details to the admin Supports so patients can either be rebooked or added to partial book waiting lists

Keeping the division's updated on patients that are being booked near to the 52 week breach date target

Working with admin supports so all news and follow up slots are filled as any slots unutilised is lost revenue to the Trust

Keeping booking rules up to date

Working with Divisions to complete permanent changes so the clinics run efficiently

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Date posted

21 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rota

Contract

Permanent

Working pattern

Part-time

Reference number

205-5820274

Job locations

County Hospital

Weston Road

Stafford

ST16 3SA


Job description

Job responsibilities

Hours of work mon/ tues/wed/ fri 1100-1600 - 20 hoursCompleting Clinic

Alteration forms( CAFS) as requested by the secretaries and divisions

Cancelling and suspending clinics and passing the details to the admin Supports so patients can either be rebooked or added to partial book waiting lists

Keeping the division's updated on patients that are being booked near to the 52 week breach date target

Working with admin supports so all news and follow up slots are filled as any slots unutilised is lost revenue to the Trust

Keeping booking rules up to date

Working with Divisions to complete permanent changes so the clinics run efficiently

Job description

Job responsibilities

Hours of work mon/ tues/wed/ fri 1100-1600 - 20 hoursCompleting Clinic

Alteration forms( CAFS) as requested by the secretaries and divisions

Cancelling and suspending clinics and passing the details to the admin Supports so patients can either be rebooked or added to partial book waiting lists

Keeping the division's updated on patients that are being booked near to the 52 week breach date target

Working with admin supports so all news and follow up slots are filled as any slots unutilised is lost revenue to the Trust

Keeping booking rules up to date

Working with Divisions to complete permanent changes so the clinics run efficiently

Person Specification

Qualifications

Essential

  • 5 GRADE C'S OR ABOVE TO INCLUDE MATHS AND ENGLISH or NVQ LEVEL 3 EQUIVALENT

Desirable

  • PREVIOUS CUSTOMER SERVICE IN PREFEBALY NHS ENVIROMENT

Role requirment

Essential

  • PREVIOUS EXPERIENCE OF INPUTTING DATA ACCURATELY

Desirable

  • GOOD KNOWLEDGE OF IT
Person Specification

Qualifications

Essential

  • 5 GRADE C'S OR ABOVE TO INCLUDE MATHS AND ENGLISH or NVQ LEVEL 3 EQUIVALENT

Desirable

  • PREVIOUS CUSTOMER SERVICE IN PREFEBALY NHS ENVIROMENT

Role requirment

Essential

  • PREVIOUS EXPERIENCE OF INPUTTING DATA ACCURATELY

Desirable

  • GOOD KNOWLEDGE OF IT

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

County Hospital

Weston Road

Stafford

ST16 3SA


Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

County Hospital

Weston Road

Stafford

ST16 3SA


Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Team leader

Gail Birch

gail.birch@uhnm.nhs.uk

01785257731

Date posted

21 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rota

Contract

Permanent

Working pattern

Part-time

Reference number

205-5820274

Job locations

County Hospital

Weston Road

Stafford

ST16 3SA


Supporting documents

Privacy notice

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