Job summary
An exciting opportunity has arisen for a Nursing Assistant to join the Tissue Viability Team!
This role will require the post holder to work within the Acute setting supporting the specialist team with administration, education and basic clinical duties.
(End date of Fixed Term / Secondment - 21st September 2025_
Main duties of the job
- To be responsible for providing a comprehensive Administrative and clinical support service to a Acute Specialist Team within the UHNM.
- This involves telephone contact with staff and patients, utilising a variety
- of IT packages, note/file preparation, inputting patient data, attending
- meetings, taking minutes, preparing spreadsheets and audit information
- under guidance of the team lead, archiving patient notes, photocopying,
- scanning, designing and preparing templates and information and management of specialist equipment.
- There will also be a requirement to support the clinical team with complex patients and participate in other basic clinical duties.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Job description
Job responsibilities
The post holder will have contact with the following groups in order to maintain service delivery:
- Patients
- Acute hospital staff
- Informatic and Corporate Services.
- Outside agencies eg GP Practices and Community Tissue Viability/District Nurse
Main Duties:
- Act as main point of contact for patients/relative/carers and other health care professionals. Taking messages, signpost callers for non-clinical advice as appropriate, ensuring adherence to Caldecott guidelines. Communicating in a compassionate and empathic but assertive manner as appropriate.
- Responding appropriately to enquiries from service users, NHS services, outside agencies and referring to other members of the team when necessary. It is necessary for this task to be undertaken timely and accurately to ensure best patient care is provided.
- Request patient records in accordance with the Trusts retention and destruction policy.
- Ordering and management of equipment under guidance of team lead ensuring all new and used items are recorded appropriately. Arrange for servicing and training for equipment as instructed by the team lead. Ordering patient equipment under guidance of the team lead.
- Arrange and book meetings with outside health professionals
- Work across other sites as required and provide cover during periods of leave as necessary.
- To report any security, work environment or building maintenance /repair issues to the appropriate personnel and ensure Health and Safety within the workplace is maintained at all times.
- Calculate annual leave entitlement for team members ensuring an accurate record of annual leave taken by team members is maintained as necessary
- Support clinical team with their duties through assisting positioning of patients.
- Support with note reviews within clinical environments when required
- Deliver patient care during Tissue Viability assessment or as part of the provision of education when competent.
Job description
Job responsibilities
The post holder will have contact with the following groups in order to maintain service delivery:
- Patients
- Acute hospital staff
- Informatic and Corporate Services.
- Outside agencies eg GP Practices and Community Tissue Viability/District Nurse
Main Duties:
- Act as main point of contact for patients/relative/carers and other health care professionals. Taking messages, signpost callers for non-clinical advice as appropriate, ensuring adherence to Caldecott guidelines. Communicating in a compassionate and empathic but assertive manner as appropriate.
- Responding appropriately to enquiries from service users, NHS services, outside agencies and referring to other members of the team when necessary. It is necessary for this task to be undertaken timely and accurately to ensure best patient care is provided.
- Request patient records in accordance with the Trusts retention and destruction policy.
- Ordering and management of equipment under guidance of team lead ensuring all new and used items are recorded appropriately. Arrange for servicing and training for equipment as instructed by the team lead. Ordering patient equipment under guidance of the team lead.
- Arrange and book meetings with outside health professionals
- Work across other sites as required and provide cover during periods of leave as necessary.
- To report any security, work environment or building maintenance /repair issues to the appropriate personnel and ensure Health and Safety within the workplace is maintained at all times.
- Calculate annual leave entitlement for team members ensuring an accurate record of annual leave taken by team members is maintained as necessary
- Support clinical team with their duties through assisting positioning of patients.
- Support with note reviews within clinical environments when required
- Deliver patient care during Tissue Viability assessment or as part of the provision of education when competent.
Person Specification
Administration/clinical
Essential
- Clinical experience
- Administrative experience
- Ability to use Microsoft office software
Desirable
- Achieved grade
- Tissue Viability Knowledge
Shortlisting
Essential
Desirable
- Tissue Viability knowledge
Person Specification
Administration/clinical
Essential
- Clinical experience
- Administrative experience
- Ability to use Microsoft office software
Desirable
- Achieved grade
- Tissue Viability Knowledge
Shortlisting
Essential
Desirable
- Tissue Viability knowledge
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).