Job summary
Band 8A Principle Network Telephony Engineer
UHNM have a requirement for a Principal Lead Network Engineer to join our newly established Network Services Team. The role will support the Senior Network Engineers in the successful delivery of the internal Network services. The aim of this role is to provide technical Network support for the systems and services used by the UHNM, as well as partners of the Trust, resolving incidents passed from 2nd/3rd line support in order to maintain 'business as usual'. Where appropriate, involvement in project implementation will also be required. Network Engineers work as part of the team providing support to the Principal Network Engineer and the Senior Network Engineers in delivering the data network services across the whole of the Trust to ensure the provision of an efficient and reliable 24 hour, 365 day service.
Main duties of the job
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To provide specialist support in the operational management, implementation, maintenance of data and Telephony communication networks and projects assisting in the provision of continuous and acceptable service to all end users, including management and on-site supervision of approved third-party service providers and contractors as well as support of the Network and Telephony Engineers.
- Formulates the development vision and long term strategy for the data and Telephony Network alongside the Head of Network infrastructure, that meets the Trust and IM&T digitalisation strategies as well as the requirements of the service. timescales and infrastructure that supports the IM&T and wider ICS strategy.
- The post holder will create, manage and develop the overarching Network/Telephony design and technical development strategy setting out the roadmap for enhancing and updating the Trust wide Data and Telephony Network.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Job description
Job responsibilities
For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.
Job description
Job responsibilities
For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.
Person Specification
Qualifications
Essential
- oCisco Certified Internetwork Expert CCIE or CCNA/CCNP with 10 years or more experience working on large mission critical enterprise networks
- oComputer Science related Degree or equivalent experience
Desirable
- oCisco (CCCA) Certified or other recognised cyber security certification (CISSP)
- oEvidence of continuing professional development, either academic (e.g. MSc) or in an industry standard qualification (e.g. MSCD).
Knowledge, Skills, Training and Experience
Essential
- oNetwork Infrastructure Design: Designing and implementing complex Cisco network architecture including WAN, LAN, and IP telephony systems.
- oNetwork deployment and configuration: Deploying, configuring, and managing Cisco networking equipment such as routers, switches, and NG Firewalls to ensure optimal performance and security.
- oExperience of working with public cloud service providers Azure or AWS
- oTelephony System Management: Managing and maintaining telephony systems such as Cisco Unified Communications
- Manager (CUCM), Call Manager and VOIP technologies, to ensure reliable and efficient communication services, using QoS enable networks.
- oNetwork Performance Monitoring: Monitoring network performance, analysing network traffic patterns and implementing improvements in network efficiency, capacity, and quality of service (QOS)
- oTeam Leadership and Mentoring: Providing technical guidance and mentorship to Network/Telephony engineers and support to Senior Engineers.
- oExperience of being responsible for financial or physical assets.
- oExperience of clinical practices and working within specialist environments.
- oProduce and deliver high quality documentation and network diagrams.
Personal Qualities
Essential
- oPositive mindset in respect of supporting organisational change; learning, and continuous improvement.
- oEffective interpersonal and intrapersonal skills including high degree of self-awareness and self- regulation.
- oTakes responsibility and is accountable for delivering to agree objectives.
- oConsistently professional, collaborative, and compassionate in their approach.
- oWorks with patients and people at the fore - operates to a customer service ethos.
- oActs to support and enable effective teamwork.
- oDelivers work of consistent and predictable high quality,
- oThere is a frequent requirement for prolonged concentration when facilitating.
- oEmotional effort: the post holder will at times be exposed to distressing and emotional circumstances.
- oAbility to travel to and work across multiple sites.
Person Specification
Qualifications
Essential
- oCisco Certified Internetwork Expert CCIE or CCNA/CCNP with 10 years or more experience working on large mission critical enterprise networks
- oComputer Science related Degree or equivalent experience
Desirable
- oCisco (CCCA) Certified or other recognised cyber security certification (CISSP)
- oEvidence of continuing professional development, either academic (e.g. MSc) or in an industry standard qualification (e.g. MSCD).
Knowledge, Skills, Training and Experience
Essential
- oNetwork Infrastructure Design: Designing and implementing complex Cisco network architecture including WAN, LAN, and IP telephony systems.
- oNetwork deployment and configuration: Deploying, configuring, and managing Cisco networking equipment such as routers, switches, and NG Firewalls to ensure optimal performance and security.
- oExperience of working with public cloud service providers Azure or AWS
- oTelephony System Management: Managing and maintaining telephony systems such as Cisco Unified Communications
- Manager (CUCM), Call Manager and VOIP technologies, to ensure reliable and efficient communication services, using QoS enable networks.
- oNetwork Performance Monitoring: Monitoring network performance, analysing network traffic patterns and implementing improvements in network efficiency, capacity, and quality of service (QOS)
- oTeam Leadership and Mentoring: Providing technical guidance and mentorship to Network/Telephony engineers and support to Senior Engineers.
- oExperience of being responsible for financial or physical assets.
- oExperience of clinical practices and working within specialist environments.
- oProduce and deliver high quality documentation and network diagrams.
Personal Qualities
Essential
- oPositive mindset in respect of supporting organisational change; learning, and continuous improvement.
- oEffective interpersonal and intrapersonal skills including high degree of self-awareness and self- regulation.
- oTakes responsibility and is accountable for delivering to agree objectives.
- oConsistently professional, collaborative, and compassionate in their approach.
- oWorks with patients and people at the fore - operates to a customer service ethos.
- oActs to support and enable effective teamwork.
- oDelivers work of consistent and predictable high quality,
- oThere is a frequent requirement for prolonged concentration when facilitating.
- oEmotional effort: the post holder will at times be exposed to distressing and emotional circumstances.
- oAbility to travel to and work across multiple sites.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
