Job summary
We are looking for a high performing individual to join the Medicine and Urgent Care Division as Head of Operations. The Division comprises General Medicine, Specialised Medicine and the Emergency & Acute Medicine Directorates delivering care across both Royal Stoke and County Hospital sites.
You will be a senior manager with significant experience at directorate manager or divisional level, with highly developed leadership skills who can lead successful teams and work collaboratively. You will a strong, proven background in operational management. You will be business focussed, sensitive to clinical and policy demands with the ability to cut through barriers to change with your ability to influence and inspire. Able to analyse data and apply a project management approach where needed, you will be confident of articulating business cases and presenting arguments for change.
Main duties of the job
A leader with a passion for improving patient care, you will work collaboratively with the directorate leadership teams, the divisional management team and other divisional and corporate stakeholders reporting up to Board level to ensure that the Medicine Division provides effective, safe and responsive services.
You will be future focused, working with teams to lead the delivery of the Division's operational and transformation plans to lead the delivery of excellent patient care. Key focus areas include:
- Leading the delivery of effective, safe day to day operations
- Senior support to ensure effective and safe patient flow within the system flow
- Transformational leadership, establishing and sustaining new ways of delivering services
- Project delivery, working on key strategic
You will work in partnership with your colleagues across all professional groups to progress bot the Medicine Division objectives as well as being an exemplar of the Trust values and behaviours.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we're highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.
We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.
Investing in the health and wellbeing of our staff is really important to us.We offer a range of options for our staff to help maintain a good work-life balance including full time, part time hours and bank hours.We are also committed to offering flexible working wherever we can and where relevant to the role and the service, agile working.You can select your preferences upon application.
Job description
Job responsibilities
For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.
Job description
Job responsibilities
For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.
Person Specification
Education and Qualifications
Essential
- Educated to degree level or equivalent professional qualification supplemented by: relevant post graduate/Masters level qualification (eg Masters or Business Administration) or the equivalent level of applies post-graduate management learning and experience relating to a number of disciplines in Business Management, Finance, Accountancy, People Management, Marketing, Information systems.
- Evidence of continuing professional and personal development
Desirable
- Senior Leadership qualification
- Project management qualification
- Coaching/mentoring qualification
- Membership of a clinical and/or management professional body
Experience
Essential
- Previous successful leadership/operational management experience at a senior level
- Considerable senior management experience within a NHS Acute Trust
- Proven experience of successfully working across organisational boundaries and/or with networks
Desirable
- General management experience at a senior level, for a group of services/operational functions
- Experience of waiting list management in a NHS organisation
- Experience of healthcare contracting/procurement
Skills, Ability and Knowledge
Essential
- Skilled at critically evaluating complex and sensitive information in order to consider options, make good decisions, plans and develop concepts
- Strong financial management, business and service planning skills
- Well developed information technology skills
- Highly developed skills in report writing
Personal Qualities and other relevant criteria
Essential
- Role models the Trust's core values and behaviours
- Highly credible across a range of audiences
- Tenacity: demonstrates high levels of self-belief and confidence, drive, enthusiasm, passion to succeed, resilience and stamina to achieve goals and see things through
- High level of work organisation
Person Specification
Education and Qualifications
Essential
- Educated to degree level or equivalent professional qualification supplemented by: relevant post graduate/Masters level qualification (eg Masters or Business Administration) or the equivalent level of applies post-graduate management learning and experience relating to a number of disciplines in Business Management, Finance, Accountancy, People Management, Marketing, Information systems.
- Evidence of continuing professional and personal development
Desirable
- Senior Leadership qualification
- Project management qualification
- Coaching/mentoring qualification
- Membership of a clinical and/or management professional body
Experience
Essential
- Previous successful leadership/operational management experience at a senior level
- Considerable senior management experience within a NHS Acute Trust
- Proven experience of successfully working across organisational boundaries and/or with networks
Desirable
- General management experience at a senior level, for a group of services/operational functions
- Experience of waiting list management in a NHS organisation
- Experience of healthcare contracting/procurement
Skills, Ability and Knowledge
Essential
- Skilled at critically evaluating complex and sensitive information in order to consider options, make good decisions, plans and develop concepts
- Strong financial management, business and service planning skills
- Well developed information technology skills
- Highly developed skills in report writing
Personal Qualities and other relevant criteria
Essential
- Role models the Trust's core values and behaviours
- Highly credible across a range of audiences
- Tenacity: demonstrates high levels of self-belief and confidence, drive, enthusiasm, passion to succeed, resilience and stamina to achieve goals and see things through
- High level of work organisation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospital of North Midlands NHS Trust
Address
Royal Stoke University Hospital
Newcastle Road
Stoke on Trent
ST4 6QG
Employer's website
https://www.uhnm.nhs.uk (Opens in a new tab)
