Therapy Audit Co-ordinator

Job description

Job responsibilities

To input data onto the Therapy Audit system and ensure it is continually updated and validated.

To answer and record incoming calls to the Rheumatology helpline, providing guidance to patients on their blood monitoring frequency and responding to any correspondence generated by TA monitor system, liaising with Clinical Specialists where necessary.

To do a daily blood variance report on Therapy Audit database and ensure scans and trends are printed and delivered to the Consultant Rheumatology on a daily basis.

To audit patients for non-attendance of blood monitoring on a daily basis and send letters to General Practitioners and their patients who have failed to attend within the expected frequency as per Disease Modifying Anti Rheumatic Drug (DMARD) guidelines.

Ensure that accuracy of information is maintained and liaise with General Practitioners to investigate anomalies. As instructed by Clinical Nurse Specialists.

To maintain the user list for Therapy Audit and ensure it is up to date. To ensure appropriate training and gain consent from consultants etc prior to use of the Therapy Audit Database.

To ensure that all information is updated from the most recent clinic letters and that change to drug therapy are entered onto the database.

To use the patient administration systems, clinical letters and ICE Pathology facility to query patient details.

Scan returned variance reports onto shared folder on a weekly basis.

Initiate and Co-ordinate ongoing Community Phlebotomy dates as and when required.

To print reports from the Therapy Audit database as and when required.

To liaise with the Information Technology Department and computer software company on any technical problems relating to the database and to update staff within the team as required.

Be willing to attend regular updates/workshops that may be provided by the database software company and feedback information to the multidisciplinary team.

To manually enter blood results received from outside hospital Trusts and to contact the Pathology Departments when results are delayed.

To assist with provision of information for ad hoc departmental audits as required.

To maintain and develop good communication links with the Consultant Rheumatologists, Clinical Nurse Specialists, Medical Secretaries, the Rheumatology Day Unit staff, General Practitioners, Pathology Department, ward staff and patients.

To ensure that all Trust standards are maintained and monitored to improve the quality of care to all who come into contact with services provided by South Warwickshire NHS Foundation Trust.

To comply with Health and Safety legislation, promoting high standards and acting immediately on hazards or unsafe practices in conjunction with other staff.

To participate in appraisals and personal reviews and work to achieve agreed set objectives.

To participate in appropriate training and development activities.

To undertake any other duties as required in accordance with the grade and nature of the post.

To participate in team, professional and personal development activities and promote commitment to continuous development and improvement.

To provide training and setting up of new members of Therapy Audit staff.

Person Specification

Qualifications

Essential

• Able to demonstrate good basic education
• English language pass GCSE
• European Computer Driving Licence or equivalent
• RSA III or equivalent

Experience

Essential

• Significant working knowledge of Patient Administration Systems
• Working knowledge of Microsoft Office
• Experience of Excel and PowerPoint

Skills

Essential

• Articulate - excellent communications skills
• Friendly and professional telephone manner to support the above.
• Able to prioritise tasks.
• Demonstrates potential to be able to work under pressure
• Demonstrate understanding of patient confidentiality

Desirable

• Demonstrates understanding of the key functions of an administrative role

Personal Qualities

Essential

• Able to respond effectively to working alone or in a team
• Conscientious and hard working
• Ability to deal with distressing situations patients/relatives
• Ability to use initiative
• Honest and reliable
• To be able to adapt to change
• Flexible

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Medical Secretariat Team 1

Lakin Road

Warwick

CV34 5BW

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)