Job summary
We aredelighted to offer this exciting opportunity to progress your career by joining our friendly, dynamic & forward-thinking pharmacy team at HSJ award winning Trust, SWFT!
We are committed to providing a high-quality, safe & effective pharmacy service that makes a real difference to our patients, and we are looking for highly-motivated individuals to join our well-integrated digital team to achieve this.
In this role, you will assist with the implementation and rollout of a new EPR system across multiple sites and support the pharmacy service in providing digital support to the wider pharmacy team.
This posts open to applicants who are qualified Pharmacy Technicians registered with the GPhC. Prior experience in similar fields is required for this role. Experience of hospital pharmacy is not essential as you will be well-supported in training and developing into this role, however it would be a strong advantage.
This role is primarily based between Warwick & George Eliot hospitals, which have excellent transport links to Birmingham, Solihull, Coventry and surrounding areas.
Main duties of the job
The post holder will work as part of the Wider Digital pharmacy team in supporting the development of the Trust EPR.
The post holder may be required to support with the smooth running of every aspect of pharmacy digital systems in support of EPR and digital pharmacy services.
The post holder will be required to maintain a variety of pharmacy IT hardware, ranging from computers and printers to various automated dispensing systems across the Trust.
The post holder will support the introduction, application, training and maintenance of any new digital medicine management systems such as EPR.
The post holder is required to prepare and disseminate a range of routine and other ad-hoc reports from various digital systems.
The post holder will be required to have an in-depth understanding of all departments and processes in Pharmacy in order to support digital medicine management systems such as EPR and deliver training to staff.
About us
Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.Our values can be summed up in one sentence. We are 'Trusted to provide safe, inclusive, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
As part of our commitment to Equality, Diversity and Inclusion we encourage all applicants to complete a short survey. This can be accessed via the link below:
https://forms.office.com/e/ahWY3eAGM2
We appreciate you completing the survey.
Job description
Job responsibilities
Key Working Relationships
All users of digital medicine management systems such as EPR ,
Senior project members and other departmental staff,
Third parties such as the Department of Health, and EPR supplier
Key staff in the Information and Communication Technology Department.
External providers of digital medicine management systems, software houses, automation developments, helpdesks, etc.
National IT networks for the development of digital medicine management software, supplier user groups, and relevant project leads within and outside the Trust,
IT project teams,
Trust subsidiary companies (Innovate and SWFT Clinical Services Ltd,)
Other members of local ICB
Duties & Responsibilities
- Engage in the JEPR-Oracle project by:
- Engage with wider project team,
- Assist with reviewing and comparison of datasets and requirements from existing and future systems,
- Implement agreed actions to achieve project objectives
- Work across multiple sites to promote and implement project
- Assist and support with training and go-live support as part of project rollouts
To provide digital medicine management support to the Pharmacy department as a whole, including:
- Assisting in the identification and resolution of user issues with specialised pharmacy digital medicine management software,
- Maintaining specialised pharmacy software to ensure that the department is able to provide an uninterrupted service to the wider Trusts,
- Maintaining specialised pharmacy hardware, including robotic dispensing and storage solutions,
- Analyse information to diagnose the cause of complex faults in pharmacy IT systems, and liaising with helpdesks/support providers & pharmacy managers to plan and implement solutions to these,
- Commissions work from the Trust ICT Department, to solve problems with Pharmacy systems which do not relate to specialist applications or cannot speedily be resolved,
- Provide cross-site pharmacy IT support to Trust subsidiary and STP Pharmacy departments when needed,
- Prepares, validates and disseminates routine data reports required by finance and contracts managers, lead pharmacists, pharmacy managers, external customers, procurement specialists, creditor and debtor payment staff, and clinical departments undertaking audit.
- Responding to complex queries or urgent queries on an ad-hoc basis.
- Where queries cannot be answered with standard reports, obtaining information from pharmacy systems through the creation of bespoke reports using a variety of data sources and reporting systems.
- Analysing and validating commercially sensitive and confidential data and other outputs in relation to requests for pharmacy information for accuracy, legibility and compliance with legal requirements, prior to dissemination.
- Supporting the overall operation and technical competency of the computer systems and equipment in Pharmacy, and any systems outside of Pharmacy which impact the provision of medicines management or storage. o Ensuring appropriate records are maintained.
- Promoting good communication to ensure efficient working throughout the department. o Delivering induction and refresher training to Pharmacy and nonPharmacy staff in the appropriate use of specialised software in the areas of Medicines Management and of Pharmacy.
- Supporting junior colleagues
- To assist in the development of pharmacy services by:
- Contributing to the planning of IT requirements to fulfil future Pharmacy service needs and Trust information needs in line with strategy, and participate in the actions needed to implement this,
- Contributing to the creation and maintenance of relevant policies and procedures regarding the appropriate and correct use of Pharmacy IT software and hardware,
- Maintaining an awareness of current developments in, and the use of, IT in pharmacy services (robotic storage, procurement systems, electronic prescribing, etc.) by liaising with relevant bodies, outside agencies, special interest groups and other pharmacy departments,
- Assisting with the development of IT projects for the department and being able to advise the Pharmacy Manager and senior Trust staff on the application of such.
- Adapting existing systems to improve departmental workflow.
- Influencing software houses and hardware suppliers to meet the Trusts needs when developing software and systems through participation in national networks and user groups.
- Assisting in the installation of approved software upgrades to ensure that the most recent release is in place and full benefit is being gained from our systems. Normally this will need to be done outside normal working hours.
- Taking part in periodic stocktakes to prove the validity of the stock management function of the systems and satisfy the requirements of internal and external auditors
- Providing audit data to validate Trust processes in line with local and national policy
General
In addition, contribute to weekends, bank holiday and other departmental rotas
To undertake other duties as required by your line manager in accordance with this grade of post.
Job description
Job responsibilities
Key Working Relationships
All users of digital medicine management systems such as EPR ,
Senior project members and other departmental staff,
Third parties such as the Department of Health, and EPR supplier
Key staff in the Information and Communication Technology Department.
External providers of digital medicine management systems, software houses, automation developments, helpdesks, etc.
National IT networks for the development of digital medicine management software, supplier user groups, and relevant project leads within and outside the Trust,
IT project teams,
Trust subsidiary companies (Innovate and SWFT Clinical Services Ltd,)
Other members of local ICB
Duties & Responsibilities
- Engage in the JEPR-Oracle project by:
- Engage with wider project team,
- Assist with reviewing and comparison of datasets and requirements from existing and future systems,
- Implement agreed actions to achieve project objectives
- Work across multiple sites to promote and implement project
- Assist and support with training and go-live support as part of project rollouts
To provide digital medicine management support to the Pharmacy department as a whole, including:
- Assisting in the identification and resolution of user issues with specialised pharmacy digital medicine management software,
- Maintaining specialised pharmacy software to ensure that the department is able to provide an uninterrupted service to the wider Trusts,
- Maintaining specialised pharmacy hardware, including robotic dispensing and storage solutions,
- Analyse information to diagnose the cause of complex faults in pharmacy IT systems, and liaising with helpdesks/support providers & pharmacy managers to plan and implement solutions to these,
- Commissions work from the Trust ICT Department, to solve problems with Pharmacy systems which do not relate to specialist applications or cannot speedily be resolved,
- Provide cross-site pharmacy IT support to Trust subsidiary and STP Pharmacy departments when needed,
- Prepares, validates and disseminates routine data reports required by finance and contracts managers, lead pharmacists, pharmacy managers, external customers, procurement specialists, creditor and debtor payment staff, and clinical departments undertaking audit.
- Responding to complex queries or urgent queries on an ad-hoc basis.
- Where queries cannot be answered with standard reports, obtaining information from pharmacy systems through the creation of bespoke reports using a variety of data sources and reporting systems.
- Analysing and validating commercially sensitive and confidential data and other outputs in relation to requests for pharmacy information for accuracy, legibility and compliance with legal requirements, prior to dissemination.
- Supporting the overall operation and technical competency of the computer systems and equipment in Pharmacy, and any systems outside of Pharmacy which impact the provision of medicines management or storage. o Ensuring appropriate records are maintained.
- Promoting good communication to ensure efficient working throughout the department. o Delivering induction and refresher training to Pharmacy and nonPharmacy staff in the appropriate use of specialised software in the areas of Medicines Management and of Pharmacy.
- Supporting junior colleagues
- To assist in the development of pharmacy services by:
- Contributing to the planning of IT requirements to fulfil future Pharmacy service needs and Trust information needs in line with strategy, and participate in the actions needed to implement this,
- Contributing to the creation and maintenance of relevant policies and procedures regarding the appropriate and correct use of Pharmacy IT software and hardware,
- Maintaining an awareness of current developments in, and the use of, IT in pharmacy services (robotic storage, procurement systems, electronic prescribing, etc.) by liaising with relevant bodies, outside agencies, special interest groups and other pharmacy departments,
- Assisting with the development of IT projects for the department and being able to advise the Pharmacy Manager and senior Trust staff on the application of such.
- Adapting existing systems to improve departmental workflow.
- Influencing software houses and hardware suppliers to meet the Trusts needs when developing software and systems through participation in national networks and user groups.
- Assisting in the installation of approved software upgrades to ensure that the most recent release is in place and full benefit is being gained from our systems. Normally this will need to be done outside normal working hours.
- Taking part in periodic stocktakes to prove the validity of the stock management function of the systems and satisfy the requirements of internal and external auditors
- Providing audit data to validate Trust processes in line with local and national policy
General
In addition, contribute to weekends, bank holiday and other departmental rotas
To undertake other duties as required by your line manager in accordance with this grade of post.
Person Specification
Qualifications
Essential
- BTEC/NVQ3 in Pharmaceutical Sciences
- ACPT Qualification
- UK Professional registration as a Pharmacy Technician
- Professional registration with the GPhC and minimum of 1 year's post qualification experience
- Demonstrate continuing professional developments to meet statutory requirements
Desirable
- Formal mentoring, coaching or preceptorship training
Experience
Essential
- Broad experience of delivery of pharmaceutical care in hospital pharmacy
- Fluent IT user
- Multidisciplinary working
- Relationship building with internal and external customers
- Use of IT databases and Excel
- Problem solving
- Training of staff
- Involvement in service development
- Triage of errors and faults in IT hardware and software
- Using data sources to produce reports for a variety of requestors
Desirable
- Writing and validation of adhoc reports using various reporting tools (e.g. Crystal/SQL/PowerBI)
Skills
Essential
- Understanding of how Hospital Pharmacy IT systems operate
- Familiarity with Pharmacy stock control software using Pharmacy systems management software, ideally JAC
- Familiarity with EPMA / IPPMA / EPR
- Knowledge of PC hardware, operating systems and applications software
- Understanding of the Data Protection Act and Caldicott requirements, and general awareness of Security and Confidentiality issues
Desirable
- Pharmacy Robotics including electronic drug storage solutions
- Implementing and developing clinical pharmacy services within an EPR / EPMA system
Personal Qualities
Essential
- Team player and competent to work alone
- Patient
- Enthusiastic; self-motivator and able to motivate others
- Professional credibility
- Confident
- Approachable
- Knows own limitations and able to refer appropriately
- Able to demonstrate clear thinking and make defendable judgments
- Innovative; able to question existing practices & implement more efficient methods
- Appreciates feedback
Other
Essential
- Able to participate in weekend and bank holiday rota and 7-day service as needed
- Able to work unsocial hours as needed
- Able to work across site and travel to other venues for meetings
Person Specification
Qualifications
Essential
- BTEC/NVQ3 in Pharmaceutical Sciences
- ACPT Qualification
- UK Professional registration as a Pharmacy Technician
- Professional registration with the GPhC and minimum of 1 year's post qualification experience
- Demonstrate continuing professional developments to meet statutory requirements
Desirable
- Formal mentoring, coaching or preceptorship training
Experience
Essential
- Broad experience of delivery of pharmaceutical care in hospital pharmacy
- Fluent IT user
- Multidisciplinary working
- Relationship building with internal and external customers
- Use of IT databases and Excel
- Problem solving
- Training of staff
- Involvement in service development
- Triage of errors and faults in IT hardware and software
- Using data sources to produce reports for a variety of requestors
Desirable
- Writing and validation of adhoc reports using various reporting tools (e.g. Crystal/SQL/PowerBI)
Skills
Essential
- Understanding of how Hospital Pharmacy IT systems operate
- Familiarity with Pharmacy stock control software using Pharmacy systems management software, ideally JAC
- Familiarity with EPMA / IPPMA / EPR
- Knowledge of PC hardware, operating systems and applications software
- Understanding of the Data Protection Act and Caldicott requirements, and general awareness of Security and Confidentiality issues
Desirable
- Pharmacy Robotics including electronic drug storage solutions
- Implementing and developing clinical pharmacy services within an EPR / EPMA system
Personal Qualities
Essential
- Team player and competent to work alone
- Patient
- Enthusiastic; self-motivator and able to motivate others
- Professional credibility
- Confident
- Approachable
- Knows own limitations and able to refer appropriately
- Able to demonstrate clear thinking and make defendable judgments
- Innovative; able to question existing practices & implement more efficient methods
- Appreciates feedback
Other
Essential
- Able to participate in weekend and bank holiday rota and 7-day service as needed
- Able to work unsocial hours as needed
- Able to work across site and travel to other venues for meetings
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
