South Warwickshire University NHS Foundation Trust

Clinical Support Worker - Bank

This job is now closed

Job summary

The Clinical Support Worker - Bank employees are on a zero-hour contract giving the flexibility for staff to work the shifts around their own personal commitments. We have opportunities across our main hospital sites - Warwick, Stratford, Leamington Rehabilitation Hospitals, and community nursing across South and North Warwickshire.

A minimum of 6 months care experience is essential. Full training and induction will be provided, you will need to be reliable, enthusiastic, and self-motivated individual. You must possess excellent communication skills and be extremely adaptable to changing situations. It is essential that you are punctual and work well independently and within a team environment, as well as working under Trust Policies.

Main duties of the job

The Clinical Support Worker will undertake high quality, caring and compassionatepersonal care and associated duties under the direction and supervision of theregistered professional and working as part of the multi-disciplinary team.

As a Clinical Support Worker (CSW) you make a valuable and importantcontribution to the delivery of high-quality healthcare in the Trust. Your role is tosupport the registered professional in the delivery of safe, effective, compassionatecare to patients and their relatives. This job description is to be read in conjunction with the person specification for this particular job.

About us

Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.

Our values can be summed up in one sentence. We are 'Trusted to provide safe, inclusive, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

Date posted

07 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Per annum

Contract

Bank

Working pattern

Flexible working

Reference number

203-B304

Job locations

Bank Nursing Warwick C28245

Warwick

CV34 5BW

Job description

Job responsibilities

Professional Values

To act in a professional manner and ensure Trust standards aremaintained and monitored to improve the quality of care to all whocome into contact with the services provided by South Warwickshire NHS Foundation Trust

Uphold the Trust values and standards at all times.

Ensure records and documentation are maintained, kept confidentialand meet Trust standards in line with the Data Protection Act

Demonstrates a positive and enthusiastic approach to their work inorder to maintain high morale and motivation within the team.Promoting a professional and positive working environment

To report any accidents or incidents as described by the Trusts policyand procedures ensuring an open and transparent culture

To take reasonable care of the health and safety of themselves and ofother persons

To adhere to the Trusts dress code policy, maintaining a smartappearance at all times

To assist other wards, departments and teams within the Trust as andwhen required by Service needs

To adhere to the Trusts IT policies regarding e-mail and internetusage

To ensure children and adults are protected from abuse andavoidable harm and report any safeguarding concerns in accordancewith Trust policies and procedures.

Clinical Practice

To accurately and promptly carry out the instructions of the registeredprofessional who is professionally accountable for the delivery of care.

To carry out duties as specified within the Trusts approved core task listfor Clinical Support Workers/Health Care Assistants

To report to the registered professional any patient who gives cause forconcern or any observed changes in the client or patients condition.

Provide and deliver a high standard of individualised care under thedirection and supervision of the registered professional.

To report all care that has been given to patients within the team to aregistered Professional

To accurately document all care delivered to patients, countersigned bya registered professional, maintaining confidentiality at all times.

To assist in the preparation of patients for treatment, investigations orprocedures as directed by the registered professional.

To keep the clinical area clean and tidy, maintaining a safe environment.

To adhere to Trust infection control procedures, demonstrating anunderstanding of cross infection.

To chaperone or escort patients as needed under the direction of theregistered professional.

To support relatives demonstrating compassion and empathy under theguidance of a registered professional.

To assist with the discharge process for patients as directed by theregistered professional.

Communications and Interpersonal Relationships

Welcome patients, relatives and visitors to the clinical area, providingassistance, support and information where required. Being aware ofbarriers to effective communication.

Always introduce yourself in line with the Trusts privacy and dignitypromises and the principles of good customer service.

To answer the telephone when necessary in a polite, courteous mannerand pass on enquiries to the registered professional.

Communicate effectively within the multi-disciplinary team to ensure thatpatient care is well planned and coordinated.

Contribute to the reporting, handover and documentation of patient careunder the direct supervision of a registered professional maintainingconfidentiality at all times.

Report incidents, accidents and complaints as per Trust Policy and tothe senior professional on duty, ensuring an open and transparentculture.

Use the Trust information support system and other computer systemsas required by the clinical area in accordance with Trust policy.

Team Working

Take all reasonable steps to ensure the safe keeping of patients property inaccordance with Trust policy

Promote a professional, welcoming and uncluttered environment; keep allstorage areas safe, clean and tidy.

To share responsibility in the care and maintenance of all equipment in theclinical area including all equipment cleaning.

Ensure all waste and soiled linen is disposed of in line with Trust policy.

Participate in audit under the direction of the registered professional

Clean and check beds, bed spaces and lockers following discharge and inpreparation for admission (inpatient areas only).

Ensure deliveries are stored correctly and stock maintained to the requiredlevel.

Support the housekeeper with general housekeeping duties, reporting asnecessary essential cleaning needs (inpatient areas only).

Education, Training and Personal Development

To ensure attendance at mandatory training sessions, i.e. infection control,resuscitation and manual handling training.

To complete the Trusts Clinical Support Worker/Healthcare AssistantInduction programme.

To participate in the Trust Appraisal process

To undertake training as necessary for the development of the post and therelevance of the department including IT and clinical skills.

To continue personal development in relation to identified objectives.

Maintain up to date knowledge of changes in policies and proceduresrelevant to the post.