Job summary
This role forms a key part of the Elective Division operational management team and will oversee the management of a group specialty services. The post holder will have oversight, leading as appropriate, on all aspects of day to day operations management, including the lead for all national elective access standards, including cancer, and Outpatient's Department.
Main duties of the job
To provide strong day to day leadership, supporting the Operational and Service Managers, for the services and be accountable for the operational effectiveness of the services.
To act as key member of the divisional management team.
To develop team morale and motivation through effective personal leadership, ensuring effective communication throughout the management structure.
Be responsible for the delivery of national access targets for services, including but not limited to Cancer and RTT.
Liaise closely with the Operational Manager to ensure long waiters are identified and that patients are booked according to clinical need, in line with access targets.
Line management of clinical and non-clinical staff as appropriate.
Ensure that the service is delivered within the agreed budget, escalating issues as necessary and taking remedial action. Leading on cost improvement projects both within the areas of responsibility but cross cutting Divisional projects as directed by the ACOO.
To provide senior leadership for the areas of responsibility, working with the Clinical Leads, Operational Managers, Service Managers, to manage improvement and innovation projects.
Participation in the Trust on-call managers rota
About us
Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are 'Trusted to provide safe, inclusive, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Job description
Job responsibilities
Key Result Areas:ManagementTo review service performance indicators and bring to the attention of theACOO any variances in performance and implement local strategies toreconcile these to meet the objectives of the Service, Division and the Trust.To participate in the business planning cycle ensuring that the informationneeds of this process are met.In conjunction with clinicians identify cost pressures, service developmentsand cost improvement plans within service areas and take action asappropriate.In partnership with the line manager, plan schedules, controls and monitorthe financial resources against agreed budgets.Review capacity and demand and co-ordinate rota planning.Investigate and take appropriate action relating to untoward incidents,accidents and complaints in accordance with Trust policy.Update risk register and ensure that health and safety reviews areundertaken within the department in line with Trust policy.Ensure that the units philosophy is in line with the principles of clinicalgovernance and that its significance to practice is understood by the multidisciplinary team.Promote and develop effective communication across the service anddivision.Undertake service reviews as directed by the ACOO and ensure that theservice provided is of sufficient quality.Attend relevant Trust and lead departmental meetings ensuring that essential information is cascaded to staff at team meetings/team leader meetings.Consult with clinicians regarding departmental issues, ensuring all serviceneeds are communicated and acted on. Arrange dates, set agenda and helplead consultant meetings.In conjunction with line manager ensure equipment replacement Programme is updated as necessary. Monitor Trust funds to ensure any funds are utilised effectively.PersonnelTo develop a team where equality and diversity are integral to both enabling and supporting all members of staff to work to their full potential.Plan regular meetings with all stakeholders, e.g. department heads, seekingnew ideas and advice.Ensure all information is cascaded to staff for information and review progress taking further actions as necessary.Enable staff to achieve their full potential by:- Encouraging continual professional development.- Encouraging participation in shared care services.- Encouraging innovation and participation in service development,planning and decision making.- Conducting regular appraisals and supporting the clinical supervisionprocesses.Participate in staff selection and recruitment and develop staff retentionstrategies as appropriate. Work with department heads to ensure induction programmes are available for all new staff.Work with colleagues to monitor, control and reduce staff sickness. Ensurethat a robust system is in place to enable the recording and evaluation of staff sickness, casual factors and trends.Ensure accurate records are kept of all annual leave, study leave andsickness for medical staff. Monitor the usage of medical locums.Co-ordination of the multi-disciplinary teams annual/study leave in order to maintain the required level of service and maximise resources. Liaise with line manager if necessary.Ensure all clinicians are trained in accordance with the medical devicestraining policy, and that the training logs are completed and updated.To work with line managers regarding consultant job plan reviews.
Education and ResearchFacilitate through others the development of evidence-based nursing practice through education, always ensuring NICE recommendations are used in decision making.Ensure knowledge of current issues and trends in specialty nursing aremaintained. Facilitate the development and updating of operational policiesin line with current evidence and best practice.In conjunction with senior clinicians facilitate the planning and organisationnecessary to participate in the training of medical/nursing students.
Job description
Job responsibilities
Key Result Areas:ManagementTo review service performance indicators and bring to the attention of theACOO any variances in performance and implement local strategies toreconcile these to meet the objectives of the Service, Division and the Trust.To participate in the business planning cycle ensuring that the informationneeds of this process are met.In conjunction with clinicians identify cost pressures, service developmentsand cost improvement plans within service areas and take action asappropriate.In partnership with the line manager, plan schedules, controls and monitorthe financial resources against agreed budgets.Review capacity and demand and co-ordinate rota planning.Investigate and take appropriate action relating to untoward incidents,accidents and complaints in accordance with Trust policy.Update risk register and ensure that health and safety reviews areundertaken within the department in line with Trust policy.Ensure that the units philosophy is in line with the principles of clinicalgovernance and that its significance to practice is understood by the multidisciplinary team.Promote and develop effective communication across the service anddivision.Undertake service reviews as directed by the ACOO and ensure that theservice provided is of sufficient quality.Attend relevant Trust and lead departmental meetings ensuring that essential information is cascaded to staff at team meetings/team leader meetings.Consult with clinicians regarding departmental issues, ensuring all serviceneeds are communicated and acted on. Arrange dates, set agenda and helplead consultant meetings.In conjunction with line manager ensure equipment replacement Programme is updated as necessary. Monitor Trust funds to ensure any funds are utilised effectively.PersonnelTo develop a team where equality and diversity are integral to both enabling and supporting all members of staff to work to their full potential.Plan regular meetings with all stakeholders, e.g. department heads, seekingnew ideas and advice.Ensure all information is cascaded to staff for information and review progress taking further actions as necessary.Enable staff to achieve their full potential by:- Encouraging continual professional development.- Encouraging participation in shared care services.- Encouraging innovation and participation in service development,planning and decision making.- Conducting regular appraisals and supporting the clinical supervisionprocesses.Participate in staff selection and recruitment and develop staff retentionstrategies as appropriate. Work with department heads to ensure induction programmes are available for all new staff.Work with colleagues to monitor, control and reduce staff sickness. Ensurethat a robust system is in place to enable the recording and evaluation of staff sickness, casual factors and trends.Ensure accurate records are kept of all annual leave, study leave andsickness for medical staff. Monitor the usage of medical locums.Co-ordination of the multi-disciplinary teams annual/study leave in order to maintain the required level of service and maximise resources. Liaise with line manager if necessary.Ensure all clinicians are trained in accordance with the medical devicestraining policy, and that the training logs are completed and updated.To work with line managers regarding consultant job plan reviews.
Education and ResearchFacilitate through others the development of evidence-based nursing practice through education, always ensuring NICE recommendations are used in decision making.Ensure knowledge of current issues and trends in specialty nursing aremaintained. Facilitate the development and updating of operational policiesin line with current evidence and best practice.In conjunction with senior clinicians facilitate the planning and organisationnecessary to participate in the training of medical/nursing students.
Person Specification
Qualifications
Essential
- Certificate/Diploma in management or equivalent experience
- Evidence of willingness to take part in further education
Desirable
- Msc in Health care related topic / Management
Experience
Essential
- Wide range of recent experience of management at either function or department
- Three to Five years operational management preferably in an Acute Trust
- Demonstrates an understanding of topical NHS issues, finances and strategy
Skills
Essential
- Budget management skills
- Facilitate the recruitment, development and retention of staff
- Excellent communication skills
- Proven organisational skills, with ability to prioritise
- IT skills
- Excellent negotiation and motivation skills
- Dynamic leadership skills
- Good decision making skills
Personal Qualities
Essential
- Possess the aptitude and confidence to work within a rapidly changing environment
- Be visionary and innovative in facilitation of practice development and multi-disciplinary team working
- Possess significant influencing and facilitation skills in order to enable others to achieve their objectives
- Diplomatic
- Enjoys team work
Other Job Requirements
Essential
- Car driver
- Flexible
- Ability to work on own initiative
- Commitment
- Credible, with the ability to inspire confidence
Person Specification
Qualifications
Essential
- Certificate/Diploma in management or equivalent experience
- Evidence of willingness to take part in further education
Desirable
- Msc in Health care related topic / Management
Experience
Essential
- Wide range of recent experience of management at either function or department
- Three to Five years operational management preferably in an Acute Trust
- Demonstrates an understanding of topical NHS issues, finances and strategy
Skills
Essential
- Budget management skills
- Facilitate the recruitment, development and retention of staff
- Excellent communication skills
- Proven organisational skills, with ability to prioritise
- IT skills
- Excellent negotiation and motivation skills
- Dynamic leadership skills
- Good decision making skills
Personal Qualities
Essential
- Possess the aptitude and confidence to work within a rapidly changing environment
- Be visionary and innovative in facilitation of practice development and multi-disciplinary team working
- Possess significant influencing and facilitation skills in order to enable others to achieve their objectives
- Diplomatic
- Enjoys team work
Other Job Requirements
Essential
- Car driver
- Flexible
- Ability to work on own initiative
- Commitment
- Credible, with the ability to inspire confidence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
