Job summary
The Medical Day Case Unit (MDCU) is a fast evolving unit assisting with hospital flow, preventing ward admission and improving patient experience. Our aim is to provide optimum quality of care to patients coming in for a day case procedure/ intervention.
The MDCU has opportunities for CSW's who are caring, enthusiastic and driven to join this experienced and friendly team. We are looking for dynamic, efficient individuals who can work under pressure to support the team in providing effective treatment for patients whilst developing a wide variety of skills. Every day is different with great opportunities to learn exciting new skills and challenge yourself to develop your career.
The successful applicants will be highly motivated and demonstrate the ability to provide the highest standard of safe, effective care to their patients. It will be essential for them to be able to work as part of a team, adapting to changing situations, thinking quickly and acting with compassion and empathy.
South Warwickshire is a fantastic Trust to work for; in return for your care and commitment to us, we will actively support staff education and the development of your career.
This is a fantastic opportunity which will provide you with the foundations of a career route within the healthcare industry.
Main duties of the job
Your role will be to support and assist healthcare professionals such as nurses, doctors and other integrated healthcare professionals in the delivery of quality patient care and the general wellbeing and comfort of patients. You will learn a range of skills from supporting and helping your patients with their individual needs, practical clinical observations to more specialised procedures depending on the areas in which you work.
You will have a mature, caring, compassionate and sensitive manner with a genuine desire and passion to help people. You must have the ability to demonstrate patience and empathy with good practical skills inspiring confidence and trust to all patients. All our support workers need to apply a non-judgmental attitude to care and have a clear understanding of confidentiality.
We are accepting applications for full and part time positions - workingshifts which include days, nights and weekends.(Plus unsociable hours allowance).
About us
SWFT is recognised as an 'employer of choice' and is highly recommended as a place to work. Our employees are as important to us as the care we give to our patients. We will ensure the right support is available to you, support career development, provide a friendly work environment alongside other benefits such as a generous holiday entitlement, access to a great pension scheme alongside many organisational benefits.
We support learning and educational environment to ensure all employees have the right skills and knowledge to carry out their roles competently. All employees at SWFT will complete the Care Certificate which means you will be trained to a specific set of standards providing evidence you have the right knowledge, skills and behaviours to provide the best care.
There will be opportunity to complete an apprenticeship at Level 2 or 3 depending on previous experience where you can obtain a 'Healthcare Support Worker' qualification.
Job description
Job responsibilities
To accurately and promptly carry out the instructions of the registered professional who is professionally accountable for the delivery of care.
To carry out duties as specified within the Trusts approved core task list for Clinical Support Workers/Health Care Assistants.
To report to the registered professional any patient who gives cause for concern or any observed changes in the client or patients condition.
Provide and deliver a high standard of individualised care under the direction and supervision of the registered professional.
To report all care that has been given to patients within the team to a registered Professional
To accurately document all care delivered to patients, countersigned by a registered professional, maintaining confidentiality at all times.
To assist in the preparation of patients for treatment, investigations or procedures as directed by the registered professional.
To keep the clinical area clean and tidy, maintaining a safe environment.
To adhere to Trust infection control procedures, demonstrating an understanding of cross infection.
To chaperone or escort patients as needed under the direction of the registered professional.
To support relatives demonstrating compassion and empathy under the guidance of a registered professional.
To assist with the discharge process for patients as directed by the registered professional.
Helping to attend to patients hygiene needs
Performing and recording basic observations of patients including temperature, pulse, blood pressure, height and weight recordings
Assisting with patient drinks and meals
Toileting patients
Handling and moving patients
Escorting patients to other areas.
Emptying and safe disposal of linen and sharps items
Undertaking reception duties.
Preparing notes
Filing in patients notes.
Maintaining up to date information on the computer system.
Requesting and obtaining patient records and x-rays.
Making outpatient appointments.
Provide clerical support for the team
Job description
Job responsibilities
To accurately and promptly carry out the instructions of the registered professional who is professionally accountable for the delivery of care.
To carry out duties as specified within the Trusts approved core task list for Clinical Support Workers/Health Care Assistants.
To report to the registered professional any patient who gives cause for concern or any observed changes in the client or patients condition.
Provide and deliver a high standard of individualised care under the direction and supervision of the registered professional.
To report all care that has been given to patients within the team to a registered Professional
To accurately document all care delivered to patients, countersigned by a registered professional, maintaining confidentiality at all times.
To assist in the preparation of patients for treatment, investigations or procedures as directed by the registered professional.
To keep the clinical area clean and tidy, maintaining a safe environment.
To adhere to Trust infection control procedures, demonstrating an understanding of cross infection.
To chaperone or escort patients as needed under the direction of the registered professional.
To support relatives demonstrating compassion and empathy under the guidance of a registered professional.
To assist with the discharge process for patients as directed by the registered professional.
Helping to attend to patients hygiene needs
Performing and recording basic observations of patients including temperature, pulse, blood pressure, height and weight recordings
Assisting with patient drinks and meals
Toileting patients
Handling and moving patients
Escorting patients to other areas.
Emptying and safe disposal of linen and sharps items
Undertaking reception duties.
Preparing notes
Filing in patients notes.
Maintaining up to date information on the computer system.
Requesting and obtaining patient records and x-rays.
Making outpatient appointments.
Provide clerical support for the team
Person Specification
Qualifications
Essential
- Obtained an educational level of GCSE level A - C English and Maths or equivalent
Experience
Essential
- Experience working as part of a team
Desirable
- Experience in delivering care and working in a healthcare or people centred environment.
Skills
Essential
- Able to work to agreed level of competency.
- Good written, verbal and non-verbal communication skills
- Competent IT skills
- Able to present information, written and orally in an accurate clear and logical manner
- Ability to organise and prioritise workload
- Ability to write accurately and legibly
Personal Qualities
Essential
- Able to work as part of a team.
- Compassionate and caring nature
- Empathetic
- Reliable
Other Job Requirements
Essential
- Passes pre-employment checks.
- Able to work flexibly over a 24 hour period.
- Able to carry out moderate to intense physical effort throughout the working day and carry out concurrent activities
- Able, with appropriate support, to work in an emotionally demanding environment
Person Specification
Qualifications
Essential
- Obtained an educational level of GCSE level A - C English and Maths or equivalent
Experience
Essential
- Experience working as part of a team
Desirable
- Experience in delivering care and working in a healthcare or people centred environment.
Skills
Essential
- Able to work to agreed level of competency.
- Good written, verbal and non-verbal communication skills
- Competent IT skills
- Able to present information, written and orally in an accurate clear and logical manner
- Ability to organise and prioritise workload
- Ability to write accurately and legibly
Personal Qualities
Essential
- Able to work as part of a team.
- Compassionate and caring nature
- Empathetic
- Reliable
Other Job Requirements
Essential
- Passes pre-employment checks.
- Able to work flexibly over a 24 hour period.
- Able to carry out moderate to intense physical effort throughout the working day and carry out concurrent activities
- Able, with appropriate support, to work in an emotionally demanding environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).