South Warwickshire University NHS Foundation Trust

OPMU Coordinator

Information:

This job is now closed

Job summary

At South Warwickshire University NHS Foundation Trust (SWFT) we pride ourselves in the delivery of high-quality patient care and an excellentpatient experience whilst developing robust systems to promote patient safety. We do this by having dedicated, well-integrated, inter-professionalteams who promote excellent communication and the delivery of the highest standards of care, in an acute hospital setting.

We are seeking to appoint a dynamic, highly organised, and ambitious Team Coordinator to support the Operational Programme Management Unit with administrative tasks, coordination of project documentation and milestone planning, and analysing data. An exciting opportunity within this progressive team awaits the right candidate. This is a busy, high-volume but friendly environment that will suit an organised person with a great eye for detail and plenty of team spirit.

The post holder is a key member of the project team working across several priority areas and will be expected to maintain positive relationships with internal and external stakeholders to support patient pathways and acute patient flow.Our fast-paced and supportive environment will offer you lots of benefits - a competitive salary, flexible working arrangements, and internalopportunities for training and development.

Please note this post does not provide Prince2 training however, you will be required to undertakeQSIR as part of your mandatory training.

Main duties of the job

The post holder will support the delivery of the Emergency and Urgent Care Programme of work and delivery of key performance indicators.The post holder will report directly to the OPMU Project Manager but will work closely with all members of the OPMU and operational and clinical teams in each specialty to support the organised and effective coordination of projects and programmes within the team. Working with the team to coordinate project documentation and developing new and innovative ways to promote projects within the OPMU. Analysing data and identifying key themes and trends. Organising meetings and working groups and managing meeting documentation including maintaining forward agendas and minuting meetings. Liaising with key stakeholders and being the main point of contact for the OPMU, coordinating team activity.

About us

Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstandingfollowing our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spaand Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambitionaround improving quality, integrating pathways and delivering high levels of productivity.

Our values can be summed up in one sentence. We are 'Trusted to provide safe, effective and compassionate care'. Throughout therecruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn'tmatter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

Details

Date posted

14 December 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

203-C345

Job locations

Warwick Hospital

Warwick

CV34 5BW


Job description

Job responsibilities

Knowledge, Skills and Experience

Provide support and coordinate the delivery of OPMU projects, working up and agreeing work programmes to deliver the project outcomes.

Provide efficient administrative support for OPMU project delivery, from using digital solutions, campaigns, advertising and promotion through to project delivery and training. Follow up given time frames and standards without direct supervision, referring project specific and highly complex queries to the appropriate person.

Assist Project Managers with effective coordination of project documentation and overall project targets and milestone planning.

Work with the team /lead to develop documents, policy and training, and new innovative ways to promote projects and programmes within the OPMU. Liaising throughout Coventry and Warwickshire ICB, both NHS and Non NHS organisations and the Foundation Group. Communicating and disseminating key messages to support the project aims.

Analysing data and identifying themes, trends and processes from a range of options when advising managers and supporting projects

Develop, liaise and maintain good relationships with staff/ partners ensuring good communication, and ensure the team provides evaluation of progress, data collection and information for key work streams for the project.

Support the day-to-day activities of business, including sorting, distributing and actioning, where possible, incoming and outgoing emails, telephone enquiries.

To support roll out of different project work streams, respond to enquiries regarding project activity and ad hoc enquiries to given timeframes and standards.

Participate and support to managers during any related change processes as required.

Measurable Result Areas

Prioritise workload and utilise skills to ensure the provision of a high quality service to maintain standards and meet strict deadlines including those for finance and project etc.

Responsible for preparing accurate contractual information for partners within legislative framework and policy and within agreed timeframes and standards.

Develop and maintain business documents, folders and databases

Produce audit activity to share with relevant boards and meeting to demonstrate compliance with policy and improve services e.g. NHS benchmarking

Organise meeting and working groups to ensure project stakeholder engagement.

To work within Trust policies regarding social media content, recognising and taking suitable action when content may be inappropriate or contravening Trust policies, escalating as required.

To order office supplies as necessary.

Responsive to the needs and timeframes of the projects, as well as incoming enquiries to the teams generic mailbox.

Communications and Working Relationships

Communicate with partners and visitors to the projects in a courteous and helping manner, using initiative to find out answers to queries

To be a point of contact for staff, providing advice and information

Be the link and liaise with staff and providers to develop new programmes of work. Take a proactive approach in providing advice and support to all partners and clients throughout the process. Liaise with relevant persons at various stages of activities and provide written documentation as requested.

Job description

Job responsibilities

Knowledge, Skills and Experience

Provide support and coordinate the delivery of OPMU projects, working up and agreeing work programmes to deliver the project outcomes.

Provide efficient administrative support for OPMU project delivery, from using digital solutions, campaigns, advertising and promotion through to project delivery and training. Follow up given time frames and standards without direct supervision, referring project specific and highly complex queries to the appropriate person.

Assist Project Managers with effective coordination of project documentation and overall project targets and milestone planning.

Work with the team /lead to develop documents, policy and training, and new innovative ways to promote projects and programmes within the OPMU. Liaising throughout Coventry and Warwickshire ICB, both NHS and Non NHS organisations and the Foundation Group. Communicating and disseminating key messages to support the project aims.

Analysing data and identifying themes, trends and processes from a range of options when advising managers and supporting projects

Develop, liaise and maintain good relationships with staff/ partners ensuring good communication, and ensure the team provides evaluation of progress, data collection and information for key work streams for the project.

Support the day-to-day activities of business, including sorting, distributing and actioning, where possible, incoming and outgoing emails, telephone enquiries.

To support roll out of different project work streams, respond to enquiries regarding project activity and ad hoc enquiries to given timeframes and standards.

Participate and support to managers during any related change processes as required.

Measurable Result Areas

Prioritise workload and utilise skills to ensure the provision of a high quality service to maintain standards and meet strict deadlines including those for finance and project etc.

Responsible for preparing accurate contractual information for partners within legislative framework and policy and within agreed timeframes and standards.

Develop and maintain business documents, folders and databases

Produce audit activity to share with relevant boards and meeting to demonstrate compliance with policy and improve services e.g. NHS benchmarking

Organise meeting and working groups to ensure project stakeholder engagement.

To work within Trust policies regarding social media content, recognising and taking suitable action when content may be inappropriate or contravening Trust policies, escalating as required.

To order office supplies as necessary.

Responsive to the needs and timeframes of the projects, as well as incoming enquiries to the teams generic mailbox.

Communications and Working Relationships

Communicate with partners and visitors to the projects in a courteous and helping manner, using initiative to find out answers to queries

To be a point of contact for staff, providing advice and information

Be the link and liaise with staff and providers to develop new programmes of work. Take a proactive approach in providing advice and support to all partners and clients throughout the process. Liaise with relevant persons at various stages of activities and provide written documentation as requested.

Person Specification

Qualifications

Essential

  • Undergraduate Degree, Higher National Diploma, or equivalent experience in relevant area
  • Educated Business apprenticeship level 3 equivalent experience
  • GCSE Grade C or equivalent good literacy, numeracy and IT
  • Evidence of personal professional development

Skills

Essential

  • Excellent Computer Skills in Microsoft Office, Excel, Word, Outlook
  • High level of organisational skills
  • Ability to prioritise own workload within conflicting demands
  • Ability to work on own, recognising when to refer issue to a senior member of staff
  • Ability to follow instructions and procedures and recognise the importance of these within the organisation
  • Clear understanding of the need for confidentiality in the job role
  • Experience of working with databases

Personal Qualitites

Essential

  • Excellent communication skills
  • Team player
  • Good coaching skills

Other

Essential

  • Team Player
  • Flexible and adaptable approach
  • Learns from experience and feedback
  • Ability to embrace organisational change
  • Under supervision, visit clinical areas across the Trust
  • Independent means of transport in order to commute to various location, sites (with equipment, at times)
Person Specification

Qualifications

Essential

  • Undergraduate Degree, Higher National Diploma, or equivalent experience in relevant area
  • Educated Business apprenticeship level 3 equivalent experience
  • GCSE Grade C or equivalent good literacy, numeracy and IT
  • Evidence of personal professional development

Skills

Essential

  • Excellent Computer Skills in Microsoft Office, Excel, Word, Outlook
  • High level of organisational skills
  • Ability to prioritise own workload within conflicting demands
  • Ability to work on own, recognising when to refer issue to a senior member of staff
  • Ability to follow instructions and procedures and recognise the importance of these within the organisation
  • Clear understanding of the need for confidentiality in the job role
  • Experience of working with databases

Personal Qualitites

Essential

  • Excellent communication skills
  • Team player
  • Good coaching skills

Other

Essential

  • Team Player
  • Flexible and adaptable approach
  • Learns from experience and feedback
  • Ability to embrace organisational change
  • Under supervision, visit clinical areas across the Trust
  • Independent means of transport in order to commute to various location, sites (with equipment, at times)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Warwick Hospital

Warwick

CV34 5BW


Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Warwick Hospital

Warwick

CV34 5BW


Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

OPMU Project Manager

Shelley Hooper

shelley.hooper2@swft.nhs.uk

07990604522

Details

Date posted

14 December 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

203-C345

Job locations

Warwick Hospital

Warwick

CV34 5BW


Supporting documents

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