Job summary
Administration & Clerical Assistant -15 hours per week (Mondays essential, other hours by negotiation)
The Advanced Clinical Practitioner team are currently looking for an enthusiastic and highly motivated Band 3 - Administration Assistant to provide day to day support to clinicians.
This role is integral to the success and smooth running of this community nursing team and is highly valued; we are a very dynamic nursing team that provides skilled nursing care to a large practice population in and around Nuneaton and Bedworth.
As part of the team you will be assisting with the day to day running of a demanding service. The successful candidate will need to demonstrate previous appropriate experience, have excellent communication skills and computer skills, be motivated and have a desire to deliver high standards within a demanding environment.
If you are that successful person you will in return receive immense job satisfaction in your working environment, being a key person in a friendly and happy team.
Main duties of the job
Provide high quality, administrative support to the Integrated Health Team, Professional Leads and Locality Manager.
Supervise junior members of staff in conjunction with Professional Leads.
About us
Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are 'Trusted to provide safe, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Job description
Job responsibilities
Input into Health Roster: e-expenses, e-roster shift changes, annual leave changes.
Datix: Check incident actions, collate incidents, create reports from incidents to assist Team / Professional Leads and Locality Manager.
Scheduling / GAP caseload maintenance and problem solving.
Support Band 2 Administrative staff.
Referral and data inputting.
Data collection to assist Team / Professional Lead and Locality Manager to produce CQUIN / KPI reports.
Data collection to assist Teams / Professional Lead and Locality Manager to produce data quality reports.
To update as instructed by Team / Professional Lead and Locality Manager, Team action plan as required.
Update Lone Worker buddy system.
Receive supervision from team / Professional Leads. This may be face to face or by telephone or email.
Participate in the Management of Change, making constructive suggestions to how the service can be improved.
Demonstrate an awareness of cost efficiency and effectiveness.
Makes constructive suggestions on the appropriate use of resource.
Participates in team meetings and take notes as appropriate.
Reports to Team / Professional Lead / Locality Manager on an identified needs basis.
Plans and prioritizes own work load developing skills and knowledge to contribute to the development of others.
Demonstrates a commitment to abide by Trust Policies and Procedures and comply with Health & Safety legislation.
The post holder will have in depth working knowledge of the relevant systems used within the team setting.
The post holder will be required to use a computer, either a stand-alone or as part of a networked system and will be responsible for the quality of information. The amount of time spent on this type of work will depend on the job.
The post holder will ensure there is an appropriate filing system in place which meets the requirements of Information Governance and the management of confidential information.
The post holder will minute meeting and document actions.
Job description
Job responsibilities
Input into Health Roster: e-expenses, e-roster shift changes, annual leave changes.
Datix: Check incident actions, collate incidents, create reports from incidents to assist Team / Professional Leads and Locality Manager.
Scheduling / GAP caseload maintenance and problem solving.
Support Band 2 Administrative staff.
Referral and data inputting.
Data collection to assist Team / Professional Lead and Locality Manager to produce CQUIN / KPI reports.
Data collection to assist Teams / Professional Lead and Locality Manager to produce data quality reports.
To update as instructed by Team / Professional Lead and Locality Manager, Team action plan as required.
Update Lone Worker buddy system.
Receive supervision from team / Professional Leads. This may be face to face or by telephone or email.
Participate in the Management of Change, making constructive suggestions to how the service can be improved.
Demonstrate an awareness of cost efficiency and effectiveness.
Makes constructive suggestions on the appropriate use of resource.
Participates in team meetings and take notes as appropriate.
Reports to Team / Professional Lead / Locality Manager on an identified needs basis.
Plans and prioritizes own work load developing skills and knowledge to contribute to the development of others.
Demonstrates a commitment to abide by Trust Policies and Procedures and comply with Health & Safety legislation.
The post holder will have in depth working knowledge of the relevant systems used within the team setting.
The post holder will be required to use a computer, either a stand-alone or as part of a networked system and will be responsible for the quality of information. The amount of time spent on this type of work will depend on the job.
The post holder will ensure there is an appropriate filing system in place which meets the requirements of Information Governance and the management of confidential information.
The post holder will minute meeting and document actions.
Person Specification
Qualifications
Essential
- Level 3 RSA / EDI Level 3 / OCR Level 3 or equivalent
- Experience using Office 2000 including Word, Excel and e mail packages to Level 3 standard
Experience
Essential
- Able to prioritise own workload
- Able to maintain efficient filing system
Skills
Essential
- Take messages accurately and clearly
- Effective verbal and non-verbal communication skills
- Must be able to manage resources effectively
Personal Qualities
Essential
- Work as part of a team with minimal supervision
- Able to demonstrate an awareness of confidentiality
Other
Essential
- Must be a non-smoker whilst on duty
- Must be able to work flexible hours
- Must be willing to undertake Criminal Records Disclosure at enhanced level
- Must be legally entitled to work in this country
Person Specification
Qualifications
Essential
- Level 3 RSA / EDI Level 3 / OCR Level 3 or equivalent
- Experience using Office 2000 including Word, Excel and e mail packages to Level 3 standard
Experience
Essential
- Able to prioritise own workload
- Able to maintain efficient filing system
Skills
Essential
- Take messages accurately and clearly
- Effective verbal and non-verbal communication skills
- Must be able to manage resources effectively
Personal Qualities
Essential
- Work as part of a team with minimal supervision
- Able to demonstrate an awareness of confidentiality
Other
Essential
- Must be a non-smoker whilst on duty
- Must be able to work flexible hours
- Must be willing to undertake Criminal Records Disclosure at enhanced level
- Must be legally entitled to work in this country
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
