South Warwickshire University NHS Foundation Trust

Medical Education Administrative Assistant

This job is now closed

Job summary

South Warwickshire NHS University Foundation Trust (SWFT) is looking to recruit an enthusiastic and self-motivated Administrator within the Medical Education Department based at Warwick Hospital. This is a fantastic opportunity to develop administrate and customer service skills in the Medical Education Department.

The post holder will be responsible for providing a high quality, comprehensive administrative support to Medical Education Department working alongside team members ensuring a high customer service level is maintained.

The successful candidate will have excellent communication and customer-service skills, the ability to work alone and as part of a team, as well as meticulous attention to detail. You will also need to have excellent organisational/prioritisation skills and well as being proficient in the use of Word, Excel and email. Training will be given on the Hospital Systems used.

Main duties of the job

To assist with the day-to-day running of medical education systems.

To provide administrative and clerical support to the Medical Education Manager and Tutors.

To assist with the management and maintenance of education facilities.

About us

Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.

Our values can be summed up in one sentence. We are 'Trusted to provide safe, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

Date posted

10 July 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

203-C197-B

Job locations

Warwick Hospital

Warwick

CV34 5BW

Job description

Job responsibilities

To support the Medical Education Department in dealing with queries, both by email and on the telephone, from staff in a polite and helpful manner and refer them on as appropriate.

To provide administrative support and management of the Trust learning management and room booking systems and processes. This may include e-learning and induction packages, study leave and room bookings databases relevant to the post.

To take responsibility for the accurate input of information into databases in a timely and efficient manner.

Produce relevant information in the form of data spreadsheets or by populating report templates.

To provide guidance and advice to apprentices and work experience candidates.

To provide administrative support for the day to day activity of the department, including the preparation and distribution of reports, documents and papers for meetings as well as other sub-committees and/or working groups related to the department as requested.

To participate in taking notes in relevant department meetings.

Act as a communication link for the department with service users with within the Trust and externally.

To support trainers and other centre users in identifying suitable venues for learning events and meetings, and confirming the requirements for those events.

To work with the induction lead in the development of e-learning training packages, and also the maintenance of the postgraduate medical education intranet pages.

To complete relevant documentation for catering for meetings and courses when requested, and take to the Catering Department within their notice requirements.

In conjunction with other Centre staff, on a daily basis prepare the centre for meetings and events, and also provide support cover to the education centre for evening/weekend courses. This requires regular, moderate physical effort to move furniture and open/close interconnecting walls.

Provide first line technical support, assistance and training to centre users on the use of audio-visual equipment, including diagnosing and rectifying equipment faults, and raising unresolved issues to the IT Department as appropriate.

To order, receive and distribute stationery items and complete relevant documentation.