South Western Ambulance Service NHS Foundation Trust

Employee Relations Advisor

The closing date is 26 October 2025

Job summary

The role of ER Advisor will focus on advising managers on employee relations matters including sickness management, disciplinary, grievance, performance, probation and capability.

Reporting to the People Partner Managers you will work in a flexible manner to facilitate employee relations hearings across the Trust and will not have an allocated area of the Trust to support, therefore a flexible approach is required.

The role will support the Strategic People Partners in implementation of actions to facilitate Trust strategies and support local management with advice and guidance on employee relations matters ensuring appropriate and informed decisions are made.

A key element of the role is to ensure high quality data is recorded in applicable systems and data compliance is maintained at all times.

Main duties of the job

Responsible for advising managers on HR advice relating to stage 3 sickness hearings across the Trust, ensuring appropriate and accurate information is given to hearing chairs to facilitate decision making.

Advise managers on complex employee relations processes including serious misconduct disciplinaries, stage 2 grievances, performance and development, and probationary hearings. Have a good understanding of employment law as well as relevant Trust policy and processes in order to provide robust, appropriate advice.

Maintain an understanding and working knowledge of current employment legislation and best practice, ensuring that these are reflected in the work you undertake and the advice you provide.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

The role is based in Exeter, one of the most vibrant, attractive and historically interesting cities in England, with excellent transport links and a great mix of independent shops, cafes and bars.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Benefits

  • Competitive NHS salary
  • A standard working week of 37.5 hours
  • Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
  • Pay enhancements for out of hours, shift and overtime working
  • Generous Pension Scheme
  • Career and salary progression
  • Car leasing scheme
  • Free parking across Trust sites
  • Staff networks
  • Wide range of discounts from various organisations across the UK

Details

Date posted

16 October 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year pa pro rata

Contract

Permanent

Working pattern

Full-time, Home or remote working

Reference number

202-7511750

Job locations

Trust Headquarters

Exeter

EX2 7HY


Job description

Job responsibilities

For further information about this role please see the attached job description and person specification.

PLEASE NOTE: Internal candidates are asked to seek approval from their current SWASFT line manager prior to applying for this secondment opportunity.

Job description

Job responsibilities

For further information about this role please see the attached job description and person specification.

PLEASE NOTE: Internal candidates are asked to seek approval from their current SWASFT line manager prior to applying for this secondment opportunity.

Person Specification

Educationa and Qualifications

Essential

  • CIPD Level 5 or substantial evidence of continuing professional and personal development equivalent to this level
  • Recent evidence of continuing professional development and a willingness to continue CPD on an ongoing basis.
  • Full UK driving licence

Desirable

  • CIPD Level 3
  • NHS Job Evaluation trained

Experience

Essential

  • Experience of HR working practices, employment law, employee relations
  • Provision of advice to managers or service users.
  • Significant previous office experience preferably within HR or equivalent
  • Knowledge of Agenda for Change Terms and Conditions of Service
  • Significant experience of Payroll/HR IT-based systems and procedures

Desirable

  • Experience within an NHS People function
  • Knowledge of ESR System
Person Specification

Educationa and Qualifications

Essential

  • CIPD Level 5 or substantial evidence of continuing professional and personal development equivalent to this level
  • Recent evidence of continuing professional development and a willingness to continue CPD on an ongoing basis.
  • Full UK driving licence

Desirable

  • CIPD Level 3
  • NHS Job Evaluation trained

Experience

Essential

  • Experience of HR working practices, employment law, employee relations
  • Provision of advice to managers or service users.
  • Significant previous office experience preferably within HR or equivalent
  • Knowledge of Agenda for Change Terms and Conditions of Service
  • Significant experience of Payroll/HR IT-based systems and procedures

Desirable

  • Experience within an NHS People function
  • Knowledge of ESR System

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

Trust Headquarters

Exeter

EX2 7HY


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)


Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

Trust Headquarters

Exeter

EX2 7HY


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

People Partner Manager

Emily Finch

emily.finch@swast.nhs.uk

Details

Date posted

16 October 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year pa pro rata

Contract

Permanent

Working pattern

Full-time, Home or remote working

Reference number

202-7511750

Job locations

Trust Headquarters

Exeter

EX2 7HY


Supporting documents

Privacy notice

South Western Ambulance Service NHS Foundation Trust's privacy notice (opens in a new tab)