Project Support Officer
The closing date is 03 October 2025
Job summary
We are seeking an enthusiastic and motivated individual to join our team as a Project Support Officer. In this critical role, you will provide comprehensive administrative, coordination, and project support to ensure the smooth and efficient delivery of activities within the Trust's Annual Plan. The successful candidate will be a proactive, highly organised, and adaptable individual with a keen eye for detail. This is an excellent opportunity for someone with project support experience or a strong interest in developing a career in project / programme management.
Main duties of the job
The main duties of the role include:
- Providing support for project management processes, procedures, tools and techniques to the Project Managers and project teams.
- Tracking and reporting of progress and performance of one or more projects / programmes.
- Servicing Project / Programme Boards and other associated meetings.
- Acting as first point of contact for enquiries from end users.
- Managing elements of a project.
- Supporting performance improvement.
- Supporting Project Managers with the benefits realisation framework process
- Managing project related documentation and undertaking quality assurance checks and maintaining key templates up to date, such as the action log, risk, issues and lessons-learned registers.
- Preparation for the monthly Executive Level Steering Committee meetings and other associated meetings supporting the Trust's Annual Plan.
- Supporting the creation and dissemination of slide deck presentations.
- Supporting the Executive Director of Strategy & Transformation, Planning Manager, and wider strategic thinkers and planners in the organisation to develop components of the Trust Strategy and continually develop the forward planning.
The role will require the postholder to have excellent communication and organisational skills, an analytical approach to their work and someone is quality and outputs focused.
About us
Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day.
We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.
At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers.
If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.
In return we will equip you with the skills, resources and development you need to thrive in your role.
You will have opportunities to progress to roles at a higher pay grade and enjoy continuous professional development.
Benefits
- Competitive NHS salary
- A standard working week of 37.5 hours
- Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
- Pay enhancements for out of hours, shift and overtime working
- Generous Pension Scheme
- Career and salary progression
- Car leasing scheme
- Free parking across Trust sites
- Cycle-to-work and other salary sacrifice schemes
- Staff networks
- Access to a wide range of discounts from various organisations across the UK
Details
Date posted
23 September 2025
Pay scheme
Agenda for change
Band
Band 5
Salary
£31,049 to £37,796 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
202-7464761
Job locations
Trust Headquarters
Abbey Court, Eagle Way
Exeter
EX2 7HY
Employer details
Employer name
South Western Ambulance Service NHS Foundation Trust
Address
Trust Headquarters
Abbey Court, Eagle Way
Exeter
EX2 7HY
Employer's website
https://www.swast.nhs.uk (Opens in a new tab)



Employer contact details
For questions about the job, contact:
Supporting documents
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