South Western Ambulance Service NHS Foundation Trust

Project Support Officer

The closing date is 03 October 2025

Job summary

We are seeking an enthusiastic and motivated individual to join our team as a Project Support Officer. In this critical role, you will provide comprehensive administrative, coordination, and project support to ensure the smooth and efficient delivery of activities within the Trust's Annual Plan. The successful candidate will be a proactive, highly organised, and adaptable individual with a keen eye for detail. This is an excellent opportunity for someone with project support experience or a strong interest in developing a career in project / programme management.

Main duties of the job

The main duties of the role include:

  • Providing support for project management processes, procedures, tools and techniques to the Project Managers and project teams.
  • Tracking and reporting of progress and performance of one or more projects / programmes.
  • Servicing Project / Programme Boards and other associated meetings.
  • Acting as first point of contact for enquiries from end users.
  • Managing elements of a project.
  • Supporting performance improvement.
  • Supporting Project Managers with the benefits realisation framework process
  • Managing project related documentation and undertaking quality assurance checks and maintaining key templates up to date, such as the action log, risk, issues and lessons-learned registers.
  • Preparation for the monthly Executive Level Steering Committee meetings and other associated meetings supporting the Trust's Annual Plan.
  • Supporting the creation and dissemination of slide deck presentations.
  • Supporting the Executive Director of Strategy & Transformation, Planning Manager, and wider strategic thinkers and planners in the organisation to develop components of the Trust Strategy and continually develop the forward planning.

The role will require the postholder to have excellent communication and organisational skills, an analytical approach to their work and someone is quality and outputs focused.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills, resources and development you need to thrive in your role.

You will have opportunities to progress to roles at a higher pay grade and enjoy continuous professional development.

Benefits

  • Competitive NHS salary
  • A standard working week of 37.5 hours
  • Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
  • Pay enhancements for out of hours, shift and overtime working
  • Generous Pension Scheme
  • Career and salary progression
  • Car leasing scheme
  • Free parking across Trust sites
  • Cycle-to-work and other salary sacrifice schemes
  • Staff networks
  • Access to a wide range of discounts from various organisations across the UK

Details

Date posted

23 September 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

202-7464761

Job locations

Trust Headquarters

Abbey Court, Eagle Way

Exeter

EX2 7HY


Job description

Job responsibilities

Detailed job description and main responsibilities (please include below)

For further information about this role please see the attached job description and person specification.

For secondments please add the below as well;PLEASE NOTE: Internal candidates are asked to seek approval from their current SWASFT line manager prior to applying for this secondment opportunity.

Job description

Job responsibilities

Detailed job description and main responsibilities (please include below)

For further information about this role please see the attached job description and person specification.

For secondments please add the below as well;PLEASE NOTE: Internal candidates are asked to seek approval from their current SWASFT line manager prior to applying for this secondment opportunity.

Person Specification

Education and qualifications

Essential

  • Degree or equivalent experience.
  • Full Driving Licence with a maximum of 6 points.

Desirable

  • Certified PRINCE2 Practitioner or Foundation qualification or equivalent project management qualification.

Previous experience (Paid/ Unpaid relevant to job)

Essential

  • Project delivery experience.
  • Conversant with business management and procurement processes, procedures and their application.
  • Moderate expertise in use of standard Microsoft Office products and Project Management tools.

Desirable

  • Experience in Healthcare.
Person Specification

Education and qualifications

Essential

  • Degree or equivalent experience.
  • Full Driving Licence with a maximum of 6 points.

Desirable

  • Certified PRINCE2 Practitioner or Foundation qualification or equivalent project management qualification.

Previous experience (Paid/ Unpaid relevant to job)

Essential

  • Project delivery experience.
  • Conversant with business management and procurement processes, procedures and their application.
  • Moderate expertise in use of standard Microsoft Office products and Project Management tools.

Desirable

  • Experience in Healthcare.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

Trust Headquarters

Abbey Court, Eagle Way

Exeter

EX2 7HY


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)


Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

Trust Headquarters

Abbey Court, Eagle Way

Exeter

EX2 7HY


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Transformation Governance Lead

Tina Webster

transformationteam@swast.nhs.uk

Details

Date posted

23 September 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

202-7464761

Job locations

Trust Headquarters

Abbey Court, Eagle Way

Exeter

EX2 7HY


Supporting documents

Privacy notice

South Western Ambulance Service NHS Foundation Trust's privacy notice (opens in a new tab)