South Western Ambulance Service NHS Foundation Trust

Crime and Violence Reduction Officer

The closing date is 09 September 2025

Job summary

We have an exciting opportunity within the Trust for the role of Crime & Violence Reduction Officer (North) and Crime & Violence Reduction Officer (Emergency Operations Centre).

Please specify in your supporting information which of the roles you are applying for (or both).

Please note this role is Full Time for the CVRO (North) role and Part Time for the CVRO (EOC) role.

Crime & Violence Reduction Officer (North) will cover Wiltshire, Gloucestershire, BNSSG and Somerset.

Crime & Violence Reduction Officer (EOC) will cover both the Exeter and Bristol Emergency Operations Centres.

Reporting to the Crime & Violence Reduction Manager, the Crime & Violence Reduction Officers will be the operational leads within their respective areas to keep our people safe, preventing and reducing abuse.

This is an exciting time to lead the Trust's Public Health approach to violence prevention and reduction within their areas.

The successful post holder will work closely with our Operational and EOC Management and Quality Teams to develop processes and systems for abuse reduction within our EOC.

Officers will lead key pieces of work relating to the NHS Violence Prevention & Reduction Standard and Serious Violence Duty whilst retaining operational oversight of incidents which occur within their area.

Please note this role will be required to work bank holidays including over the Christmas period.

Main duties of the job

- To proactively engage in national projects in support of the National Ambulance Security Group (NASeG) and also engage in local or regional security/violence reduction management groups.

- To ensure that appropriate steps are taken to create a good culture within the Trust so that staff and patients accept responsibility for security/crime and violence reduction matters and ensure that any security or criminal incidents or breaches that occur are detected and reported.

- Collaborate with ICB's, health partners and the police to influence policy and reduce violence towards colleagues.

- Challenge decisions where action has not been taken by the police or other criminal agencies when the post holder feels it should.

- To work towards ensuring violence prevention and reduction forms part of the overall organisational strategy and workforce planning process

Please see attached the job description and person specification attached for all main duties.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills, resources and development you need to thrive in your role.

You will have opportunities to progress to roles at a higher pay grade and enjoy continuous professional development.

Benefits

Competitive NHS salary
A standard working week of 37.5 hours
Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
Pay enhancements for out of hours, shift and overtime working
Generous Pension Scheme
Career and salary progression
Car leasing scheme
Free parking across Trust sites
Cycle-to-work and other salary sacrifice schemes
Staff networks
Access to a wide range of discounts from various organisations across the UK

Date posted

26 August 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Home or remote working, Compressed hours

Reference number

202-7410617

Job locations

North (Wilt, Glos, BNSSG & Somerset) / EOC (Bristol or Exeter)

Bristol

BS34 7QH

Job description

Job responsibilities

For further information about this role please see attached the job description and person specification attached.

Job description

Job responsibilities

For further information about this role please see attached the job description and person specification attached.

Person Specification

Education and qualifications

Essential

Educated to Degree level or equivalent experience
Public Health and/or Clinical Qualification

Desirable

Basic health and safety qualification i.e. IOSH Managing Safely
Registered health care professional
Teaching or education qualification
Information governance qualification

Previous experience (Paid/Unpaid relevant to job)

Essential

Significant experience relating to crime and violence reduction
Significant work experience within a multi-site / complex organisation.
Experience of setting objectives, developing policies and strategies in relation to crime and violence reduction.
Experience of analysing complex and sensitive information and presenting to a wide range of audiences including senior level.
Proven leadership experience.
Experience in confronting challenging issues taking a problem solving approach to ensure proactive and effective resolution.
Experience in planning, delivering and evaluating teaching programmes.
Experience of liaising with internal and external stakeholders.
Ability to influence colleagues, effecting change and development at all levels within the Trust and externally.

Desirable

Experience of security/abuse/BWV in the ambulance sector.
Experience of abuse/crime/security in the NHS and a good understanding of governance processes and systems.
Project management experience.
Evidence of ongoing personal and professional development.
Evidence of experience and understanding in managing areas covered by role brief.
Police or investigative experience

Person Specification

Education and qualifications

Essential

Educated to Degree level or equivalent experience
Public Health and/or Clinical Qualification

Desirable

Basic health and safety qualification i.e. IOSH Managing Safely
Registered health care professional
Teaching or education qualification
Information governance qualification

Previous experience (Paid/Unpaid relevant to job)

Essential

Significant experience relating to crime and violence reduction
Significant work experience within a multi-site / complex organisation.
Experience of setting objectives, developing policies and strategies in relation to crime and violence reduction.
Experience of analysing complex and sensitive information and presenting to a wide range of audiences including senior level.
Proven leadership experience.
Experience in confronting challenging issues taking a problem solving approach to ensure proactive and effective resolution.
Experience in planning, delivering and evaluating teaching programmes.
Experience of liaising with internal and external stakeholders.
Ability to influence colleagues, effecting change and development at all levels within the Trust and externally.

Desirable

Experience of security/abuse/BWV in the ambulance sector.
Experience of abuse/crime/security in the NHS and a good understanding of governance processes and systems.
Project management experience.
Evidence of ongoing personal and professional development.
Evidence of experience and understanding in managing areas covered by role brief.
Police or investigative experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

North (Wilt, Glos, BNSSG & Somerset) / EOC (Bristol or Exeter)

Bristol

BS34 7QH

Employer's website

https://www.swast.nhs.uk (Opens in a new tab)

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

North (Wilt, Glos, BNSSG & Somerset) / EOC (Bristol or Exeter)

Bristol

BS34 7QH

Employer's website

https://www.swast.nhs.uk (Opens in a new tab)