Job summary
South Western Ambulance Service NHS Trust (SWAST) are going through an exciting transformation in how we use data, analytics and business intelligence to support our patients and colleagues.
We know that access to information is critical so we're implementing the latest Microsoft technologies (SQL Server, Power BI and Azure) and looking to invest in new team members to support us on this journey.
We're looking for a Business Intelligence Manager who has experience of leading teams to deliver successful solutions from end-to-end. This will include developing our data warehouse and overseeing its migration to cloud, implementing a new suite of self-service reports using Power BI, and supporting colleagues to increase their data literacy.
If you're passionate about leading a talented team and delivering brilliant business intelligence solutions then we'd love to hear from you!
Experience of Ambulance Services and NHS is helpful but not essential. More importantly you'll be an inclusive leader, create a positive "can do" culture, and be comfortable leading our organisation through change.
Main duties of the job
- Leading a team of 5-10 people, providing clear and stretching performance objectives, supporting their wellbeing, coaching and mentoring them to be their best
- Managing complex and demanding internal and external stakeholders to understand their information needs and determine potential solutions
- Managing the end-to-end delivery of our data warehouse including sourcing data from business systems, transforming and modelling data for use in reports, and optimising performance of queries and processes
- Planning the migration of our data warehouse from SQL Server to Azure
- Building re-usable datasets, visualisations and reports in Microsoft Power BI, supporting users to successfully adopt them and providing training to increase their data literacy
- Leading on complex transformation projects and workstreams, translating high-level strategies into specific work packages and being accountable for their delivery
- Managing internal and external suppliers to ensure timely delivery of solutions
- Ensuring the quality of data and compliance with relevant laws and legislation within our data solutions
- Overcoming challenges and blockers, showing resilience and determination to achieve the right outcomes for our team
- Creating a positive, "can-do" culture and acting as a role model for the Trust's values and behaviours
About us
At South Western Ambulance Service NHS Foundation Trust (SWASFT) we have a culture where everyone is valued for being themselves. Our aim is to work together to promote the most inclusive environment possible, which attracts people from the widest range of backgrounds and experiences to enrich the work that we do together, for the benefit of all of our employees, our patients and the communities we serve. We offer flexible working opportunities, inclusive policies and a range of feedback mechanisms to support individuals and to enable a positive, welcoming environment where our people and their careers can thrive in.
We employ over 6,000 employees mainly clinical, operational and emergency response staff as well as supporting roles. We also employ Doctors and volunteers which include community first responders and fire co-responders.
We take all the steps needed to provide the most compassionate patient care possible whilst also providing an enjoyable and safe place to work. We actively promote a positive set of behaviours as being key to our performance both individually and collectively. Our recruitment, selection and screening processes are designed to uphold these standards and we invite all our candidates to actively share with us through these processes how they will bring these behaviours to life.
To view the Trust's Mission, Vision, Values and Goals clickhere
Job description
Job responsibilities
For further information about this role please see attached the job description and person specification attached.
Job description
Job responsibilities
For further information about this role please see attached the job description and person specification attached.
Person Specification
Education & Qualifications
Essential
- Educated to Masters Degree level or equivalent higher education or an equivalent level of experience in a related role.
Desirable
- Specialist qualification in IM&T related area
- Mathematics and Statistics to advanced level
- Educated to degree level in economics, statistics, operational research or related subject
Previous Experience
Essential
- Non-academic experience in a senior information role in a multi-professional complex organisation.
- Evidence of having successfully developed complex information reporting systems.
- Experience of working across a full range of Business Intelligence technologies
- Understanding a range of analytical techniques and their application to the NHS context.
- Experience of applying analysis to improve policy design and implementation at national and sub-national level.
- Significant experience of successfully operating in a politically sensitive environment.
- Demonstrated experience of co-ordinating projects in complex and challenging environments
Desirable
- Experience of the full set of Microsoft Business Intelligence Technologies.
- Experience of Tableau
- Experience of monitoring budgets and business planning processes
- Comprehensive knowledge of project principles, techniques and tools such as Prince 2 Foundation and Microsoft Project
Skills, Knowledge, ability
Essential
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
- Strong analytical skills, and the Page 11 of 13 ability to apply analytical techniques to issues faced by the health service.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making.
- The ability to plan and priorities work effectively, switching resources between priorities where necessary.
- In depth and thorough specialist knowledge of a full range of Business Intelligence technologies:
- Advanced keyboard skills and the ability to manipulate highly complex data accurately and at speed.
Person Specification
Education & Qualifications
Essential
- Educated to Masters Degree level or equivalent higher education or an equivalent level of experience in a related role.
Desirable
- Specialist qualification in IM&T related area
- Mathematics and Statistics to advanced level
- Educated to degree level in economics, statistics, operational research or related subject
Previous Experience
Essential
- Non-academic experience in a senior information role in a multi-professional complex organisation.
- Evidence of having successfully developed complex information reporting systems.
- Experience of working across a full range of Business Intelligence technologies
- Understanding a range of analytical techniques and their application to the NHS context.
- Experience of applying analysis to improve policy design and implementation at national and sub-national level.
- Significant experience of successfully operating in a politically sensitive environment.
- Demonstrated experience of co-ordinating projects in complex and challenging environments
Desirable
- Experience of the full set of Microsoft Business Intelligence Technologies.
- Experience of Tableau
- Experience of monitoring budgets and business planning processes
- Comprehensive knowledge of project principles, techniques and tools such as Prince 2 Foundation and Microsoft Project
Skills, Knowledge, ability
Essential
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
- Strong analytical skills, and the Page 11 of 13 ability to apply analytical techniques to issues faced by the health service.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making.
- The ability to plan and priorities work effectively, switching resources between priorities where necessary.
- In depth and thorough specialist knowledge of a full range of Business Intelligence technologies:
- Advanced keyboard skills and the ability to manipulate highly complex data accurately and at speed.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
