Server Engineer

South Western Ambulance Service NHS Foundation Trust

Information:

This job is now closed

Job summary

The Server Engineer (SE) role is a technical position and requires knowledge and experience of the following:o Virtualisation (Microsoft Hyper-V, Failover Cluster Manager, VMWare etc)o Active Directory, DNS, DHCP, WSUS, Group Policy etco Microsoft 365 (Azure Active Directory, SharePoint, Teams, Exchange Online etc)o Microsoft Operating Systems (Windows Server, Windows 10 & 11 etc)o Microsoft SCCMo Remote Desktop Services or VDIo Backup and Recovery Tools (Microsoft DPM, Backup Exec etc)o Server Hardware Installation & Maintenance (Compute, Storage etc)o Antivirus (Sophos, Windows Defender etc.)Experience of the following would also be beneficial:

  • 999 or patient care systems within the NHS
  • Microsoft Intune
  • VPN Applications (Microsoft Direct Access, Always on VPN etc)
  • Mail & Web Filtering (Clearswift, Proxies etc)
  • Microsoft Azure (IaaS, PaaS
  • Microsoft SQL Server
  • Monitoring Solutions e.g., SolarWinds
  • Microsoft Print Services & PaperCut MF
  • Understanding of Computer Networking principle

The post holder, alongside the other SSE's, will be responsible for the installation and maintenance of the trust's server and wider digital infrastructure estate, including coordinating any installs, moves, changes, break/fix and decommissioning of assets and services.

They will also be responsible to the Server Manager, for the efficient and effective support of Information Technology and Digital systems and services throughout the Trust, to support first class patient care.

Main duties of the job

  • Assist the Senior Server Engineers, ensuring timely high-quality delivery of IT systems, and efficient resolution of faults.
  • Perform physical maintenance of on-site server hardware e.g., Drive swaps, memory upgrades etc.
  • Ensuring that a comprehensive virus protection and security patching scheme is enforced and maintained across the Trust as part of a security patching rota.
  • Provide out-of-hours cover for the Trust's business critical systems as part of an on-call rota.
  • Maintain effective systems of data integrity and security and ensure that comprehensive backup and disaster recovery procedures exist and are operated.
  • Creation and completion of Preventative Maintenance Routines to support Service Catalogue items ensuring availability.
  • Implement enhancements and upgrades to existing applications as and when required through change control.
  • Ensure that comprehensive technical and system documentation is established, updated, and maintained.
  • Provide user training and documentation on all systems and applications used within the server environment.
  • Act as a second line engineer, responding to service requests and incidents escalated to the Server Team, meeting the appropriate SLAs.

About us

At South Western Ambulance Service NHS Foundation Trust (SWASFT) we have a culture where everyone is valued for being themselves. Our aim is to work together to promote the most inclusive environment possible, which attracts people from the widest range of backgrounds and experiences to enrich the work that we do together, for the benefit of all of our employees, our patients and the communities we serve. We offer flexible working opportunities, inclusive policies and a range of feedback mechanisms to support individuals and to enable a positive, welcoming environment where our people and their careers can thrive in.

We employ over 5,000 employees mainly clinical, operational and emergency response staff as well as supporting roles. We also employ Doctors and volunteers which include community first responders and fire co-responders.

We take all the steps needed to provide the most compassionate patient care possible whilst also providing an enjoyable and safe place to work. We actively promote a positive set of behaviours as being key to our performance both individually and collectively. Our recruitment, selection and screening processes are designed to uphold these standards and we invite all our candidates to actively share with us through these processes how they will bring these behaviours to life.

To view the Trust's Mission, Vision, Values and Goals clickhere

Date posted

01 September 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

202-5575159

Job locations

Bristol

St James Court, Great Park Road, Bradley Stoke

Bristol

BS32 4QJ


Job description

Job responsibilities

For further information about this role please see attached the job description and person specification attached.

Job description

Job responsibilities

For further information about this role please see attached the job description and person specification attached.

Person Specification

Education and qualifications

Essential

  • 5 GCSE 'O' levels or equivalent, including English & Mathematics
  • Educated to University Degree level in a related field, or equivalent experience.
  • Current, clean driving license.
  • At least 4 years of relevant experience in similar roles.
  • Knowledge and experience of Microsoft operating systems
  • Knowledge and experience of networking principles

Desirable

  • MCSE or equivalent qualification.
  • PRINCE2 Foundation
  • ITIL Foundation
  • Public sector experience: national or local government, NHS or 'blue light' services
  • Management of Cloud compute platforms (IaaS, PaaS & SaaS) from multiple vendors including Availability, Scaling, Costs & Security.
Person Specification

Education and qualifications

Essential

  • 5 GCSE 'O' levels or equivalent, including English & Mathematics
  • Educated to University Degree level in a related field, or equivalent experience.
  • Current, clean driving license.
  • At least 4 years of relevant experience in similar roles.
  • Knowledge and experience of Microsoft operating systems
  • Knowledge and experience of networking principles

Desirable

  • MCSE or equivalent qualification.
  • PRINCE2 Foundation
  • ITIL Foundation
  • Public sector experience: national or local government, NHS or 'blue light' services
  • Management of Cloud compute platforms (IaaS, PaaS & SaaS) from multiple vendors including Availability, Scaling, Costs & Security.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

Bristol

St James Court, Great Park Road, Bradley Stoke

Bristol

BS32 4QJ


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

Bristol

St James Court, Great Park Road, Bradley Stoke

Bristol

BS32 4QJ


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)

For questions about the job, contact:

HR Services Team

Recruitment

HRServices@SWAST.nhs.uk

03003690360

Date posted

01 September 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

202-5575159

Job locations

Bristol

St James Court, Great Park Road, Bradley Stoke

Bristol

BS32 4QJ


Supporting documents

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