Dual Workforce Efficiencies Operations Lead

Job summary

Are you passionate about driving transformation, strengthening workforce capability and delivering innovative solutions across health and care services? Do you thrive in a collaborative role where your work influences change across organisations?

We are recruiting a Dual Workforce Efficiencies Operations Lead to join our jointly contracted Workforce Efficiencies Team, working across Cornwall Partnership NHS Foundation Trust (CFT) and Royal Cornwall Hospitals NHS Trust (RCHT). This key role supports workforce transformation across the Cornwall and Isles of Scilly system.

You will lead workstreams focused on cost improvement, productivity, quality and new ways of working. Operating with autonomy and influence, you will work closely with senior leaders and system partners to optimise workforce resources and support high-quality patient care.

Responsibilities include leading the Workforce Efficiencies portfolio; designing and delivering programmes aligned to Trust and system priorities; developing innovative workforce models; analysing complex workforce data; producing high-quality reports and business cases for executive and board audiences; reviewing and improving workforce systems and digital tools; embedding improvement into business as usual; and leading benchmarking, audit and benefits realisation activity.

This is an exciting opportunity to make a meaningful system-wide impact across Cornwall.

Proposed interview date: 5th May 2026

Main duties of the job

Workforce Efficiencies is a service area within the HR & OD function within Cornwall Foundation Trust

(CFT) and the POD function within Royal Cornwall Hospital Trust (RCHT). It is a dually contracted team in place to drive workforce efficiencies and innovative solutions to new ways of working across thehealth and care community within Cornwall and IOS.

The Dual Workforce Efficiencies Lead will be responsible for the operational running and delivery of workstreams within workforce efficiencies. Provide leadership and management of the work, team, processes & policies, systems, associated SLAs& KPIs and delivery of the identified schemes, saving and agreed financial targets, linked to improvement plans, including cost reduction, productivity gain and quality improvement across Trustsand the health and care system.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.