Senior Team Administrator

Job summary

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly.We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

• Cornwall Foundation Trust
• Royal Cornwall Hospitals NHS Trust
• Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

The post holder will be responsible for the provision of administrative support to the Children's ADHD Team. This includes co-ordinating new referrals into our assessment clinic, arranging appointments, booking assessments, liaising with other professionals to gather additional information for the clinical team, overseeing the completion of any routine outcome measures, typing letters and reports as directed, diary management, scanning and entering confidential information on to the computer systems. (This post is predominantly working from home, with some expectation to attend meetings face to face on occasion)

Main duties of the job

Duties and ResponsibilitiesCommunication and Working RelationshipsProvide a responsive and approachable 'front of house' function for ADHD Service, acting as a point of contact for people accessing the service.Liaise with staff, service users, public, other Trusts and various organisations on behalf of the service.To use relevant communication skills to deal with difficult and distressing situations.To book appointments for the clinical teams and respond to requests for changes and alterations.To act as an information resource for other members of the Team.Management and Personal DevelopmentTo undertake any necessary skills training and updates and mandatory training as appropriate to the role as directed.To support processes as required when these are implemented.To comply with all relevant Trust Policies and Procedures in exercising the duties of the role.Support any new members of staff within the Team to undertake their role.To undertake any other general office duties that are appropriate to the post in support of the Service.o service meetings as required - set up rooms, refreshments.To organise room and venue bookings and inform participants of meetings and venues.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.