Communications and Engagement Assistant

Job summary

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly.We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

• Cornwall Foundation Trust
• Royal Cornwall Hospitals NHS Trust
• Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

To assist the head of communications with effective and efficient administration support, ensuring that a high-quality service is always delivered. Support the Trust's foundation trust membership, governor and wider engagement activities across the Trust.

Proposed Interview date: 14th April 2026

Main duties of the job

Membership

• Support the Council of Governors with the implementation of the Membership Strategy.
• Organise and facilitate membership events, including events to target new members.
• Recruit new members
• Keep accurate records of membership and constituencies
• Input into the annual membership newsletter and routine membership communications
• Proactively encourage Governor nominations

Governor engagement

• Liaise with Governors to inform them of appropriate engagement opportunities.
• Arrange engagement opportunities and accompany Governors to these.
• Support Governors to enable them to engage with stakeholders.
• Record and report on Governor engagement.

Governor elections

• Assist with Governor election timetables.
• Ensure membership data for voting is readily available and accurate for passing to the Returning Officer.
• Ensure election information is detailed on the Trust's website.

Administrative

• Provide a high-quality administrative service to the head of communications and wider team
• Deploy urgent and all user communications messages via appropriate communication channels including email, ticker tapes and social media.
• Assist with the membership reports and newsletters.
• Maintain the governor toolkit - keeping information relevant and up to date.
• Deal promptly and courteously with telephone calls and emails.
• Act as a brand ambassador by upholding the NHS and Trust corporate style and identity.
• Arrange and co-ordinate events on Microsoft Teams

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.