Community Support Worker - HomeFirst East

Job summary

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply: o Cornwall Foundation Trust o Royal Cornwall Hospitals NHS Trust o Cornwall and Isles of Scilly Integrated Care Board If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

This role involves delivering compassionate care to support people to remain as independant as possible in their own homes, working as part of the Homefirst East Team. East Cornwall is a large rural area and due to the location , public transport is not available. An ability to get to visits independently is essential as is access to your own vehicle . Travel costs for journeys during work time are supported and pool cars are also available for work use, although availability cannot be guaranteed.

You will need to demonstrate excellent communication skills and have a positive approach to people who may have communication difficulties or who have challenging and complex health needs.

You will be required to work a rota that covers 7 days a week including bank holidays from 08:00 to 20:00 hours. Flexibility within this rota, and geographical location, will be important. This is a lone working post and therefore previous experience in a community setting is necessary.

Main duties of the job

The main purposes of the role are:

To provide a versatile and responsive service to ensure that opportunities for patients' reablement are optimised within the community setting.

To assist patients to achieve their reablement goals using a range of specific activities ,without direct supervision. This may include activities for developing independence in daily living skills, supporting with personal care and promoting a return to normal function and activity with the appropriate use of aids/equipment while reinforcing self-care wherever possible.

To be part of an Integrated Care Pathway for older patients that involve a range of services to prevent hospital admission and support discharge from hospital.

To deliver compassionate care to patients in their own home.

To report any concerns or issues to the manager in charge and maintain accurate records using various IT systems.

To make or receive telephone calls and communicate effectively with other professionals/ patients and their relatives as required.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.