Cornwall Partnership NHS Foundation Trust

Podiatry Administrator

The closing date is 28 December 2025

Job summary

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply: o Cornwall Foundation Trust o Royal Cornwall Hospitals NHS Trust o Cornwall and Isles of Scilly Integrated Care Board If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

Cornwall Foundation Trust podiatry service is looking for a dynamic and enthusiastic individual to join their administration team. The team supports the day to day running Monday - Friday of the countywide podiatry service mainly answering patient appointment queries either by telephone or email, registering referrals and ensuring comprehensive administration support is given to the clinicians when required. The administration team consists of 5 members plus the service's business support supervisor.

Main duties of the job

Initial administrative stage of patient triage assessment for all new podiatry patients

Working with other post holder's county wide to ensure that the "Hot Foot Line" (emergency telephone line and email account) is covered 9am to 5pm Mon-Fri, 52 weeks per year.

To provide full administrative support to various key functions within the podiatry service setting and/or clinical team.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Details

Date posted

12 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

201-25-912

Job locations

Truro Health Park

Infirmary Hill

Truro

TR1 2JA


Job description

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Job description

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification

Knowledge and Abilities

Essential

  • Knowledge of data protection/confidentiality

Desirable

  • Knowledge of RiO

Education, Qualifications and Experience

Essential

  • General office experience working within a team
  • Experience of using electronic and paper based systems
  • NVQ or RSA 2 or equivalent experience
  • Good general education including English and Maths (To GCSE or equivalent)

Desirable

  • Healthcare / NHS administrative experience

Skills and Aptitude

Essential

  • Ability to prioritise workload. Time management skills
  • Excellent communication skills.
Person Specification

Knowledge and Abilities

Essential

  • Knowledge of data protection/confidentiality

Desirable

  • Knowledge of RiO

Education, Qualifications and Experience

Essential

  • General office experience working within a team
  • Experience of using electronic and paper based systems
  • NVQ or RSA 2 or equivalent experience
  • Good general education including English and Maths (To GCSE or equivalent)

Desirable

  • Healthcare / NHS administrative experience

Skills and Aptitude

Essential

  • Ability to prioritise workload. Time management skills
  • Excellent communication skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cornwall Partnership NHS Foundation Trust

Address

Truro Health Park

Infirmary Hill

Truro

TR1 2JA


Employer's website

https://www.cornwallft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Cornwall Partnership NHS Foundation Trust

Address

Truro Health Park

Infirmary Hill

Truro

TR1 2JA


Employer's website

https://www.cornwallft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Podiatry Business Support Administrator

Laura James

laura.james8@nhs.net

01872254678

Details

Date posted

12 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

201-25-912

Job locations

Truro Health Park

Infirmary Hill

Truro

TR1 2JA


Supporting documents

Privacy notice

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