Cornwall Partnership NHS Foundation Trust

Lead Team Administrator

The closing date is 22 October 2025

Job summary

We are looking to recruit an enthusiastic, compassionate, flexible and well-motivated Lead Team Administrator to provide necessary administrative support, enabling the efficient and effective functioning of the ever-expanding CYPEDS.

This is an exciting opportunity for you to use your skills and experience to be responsible for supporting and working alongside an experienced team.

This is a varied role, providing a comprehensive administrative service that will include the management and overseeing of diaries, schedules, meetings and Trust systems relating to staff and the service. The post holder will be required to manage and prioritise their day-to-day workload and use their initiative, without direct supervision. This will require excellent organisational skills, the ability to work to deadlines, proactive in solving problems and queries with frequent interruptions. You will be supporting the admin team and wider team on a daily basis. The post holder will need to be calm and patient, demonstrating a caring and sensitive approach to their work, together with an understanding of confidentiality and information governance, you will have excellent communication skills to deal with sometimes complex and difficult issues.

Main duties of the job

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly.We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

  • Cornwall Foundation Trust
  • Royal Cornwall Hospitals NHS Trust
  • Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

To provide the necessary administrative support to enable the efficient and effective functioning of the ever expanding CYPEDS. This includes:

Supervision and appraisal of medical secretaries, admin and clerical staff within the team

o Provide full administrative support for the CYPEDS team manager

o Provide a consistent effective service to the members of the public and team members in the context of a diverse and varying workload

o Ensuring there is adequate admin and clerical resource and cover

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.

Details

Date posted

09 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

201-25-737

Job locations

Newquay Integrated Health Hub

Bradley Road

Newquay

TR7 3JN


Job description

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Job description

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification

Education/Qualifications and Relevant Experience

Essential

  • RSA III word processing and RSA II audio typing or equivalent.
  • GCSE English and Maths
  • NVQ 4 in Administration or equivalent experience
  • Substantial experience working in an office environment with secretarial experience including reception duties
  • Ability to/experience of dealing with petty cash
  • Previous experience of working within a supervisory role

Desirable

  • NVQ 3 in Supervisory Management
  • Experience of working within a Health or Social care setting

Skills and Aptitude

Essential

  • Effective time management and the ability to prioritise work for self and others
  • Excellent organisational and inter-personal skills
  • Ability to communicate well with clients, colleagues and the public.
  • Excellent IT skills, specifically with Excel
  • Approachable Adaptable and flexible
  • Ability to work calmly under pressure, on own initiative without supervision.
  • Motivated and excellent team player.

Desirable

  • Knowledge of Trust's standing financial instructions and policies and procedures.
Person Specification

Education/Qualifications and Relevant Experience

Essential

  • RSA III word processing and RSA II audio typing or equivalent.
  • GCSE English and Maths
  • NVQ 4 in Administration or equivalent experience
  • Substantial experience working in an office environment with secretarial experience including reception duties
  • Ability to/experience of dealing with petty cash
  • Previous experience of working within a supervisory role

Desirable

  • NVQ 3 in Supervisory Management
  • Experience of working within a Health or Social care setting

Skills and Aptitude

Essential

  • Effective time management and the ability to prioritise work for self and others
  • Excellent organisational and inter-personal skills
  • Ability to communicate well with clients, colleagues and the public.
  • Excellent IT skills, specifically with Excel
  • Approachable Adaptable and flexible
  • Ability to work calmly under pressure, on own initiative without supervision.
  • Motivated and excellent team player.

Desirable

  • Knowledge of Trust's standing financial instructions and policies and procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cornwall Partnership NHS Foundation Trust

Address

Newquay Integrated Health Hub

Bradley Road

Newquay

TR7 3JN


Employer's website

https://www.cornwallft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Cornwall Partnership NHS Foundation Trust

Address

Newquay Integrated Health Hub

Bradley Road

Newquay

TR7 3JN


Employer's website

https://www.cornwallft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Lead Administrator CYPEDS

Lyanne Nettleinghame

l.nettleinghame@nhs.net

Details

Date posted

09 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

201-25-737

Job locations

Newquay Integrated Health Hub

Bradley Road

Newquay

TR7 3JN


Supporting documents

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