Senior Administration Assistant

Job summary

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly.We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

• Cornwall Foundation Trust
• Royal Cornwall Hospitals NHS Trust
• Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

We are seeking a committed, enthusiastic, and experiencedSenior Admin Assistant to provide comprehensive administrative support to the Homefirst Integrated Team. Applicants must be computer literate, with strong word processing and typing skills. Previous administrative experience is essential, ideally within health or social care.

You will be required to use your own initiative in a busy team environment, communicate clearly and concisely, and demonstrate flexibility and adaptability in your approach. You should be confident in learning new IT systems quickly, able to adjust to evolving administrative processes, while maintaining a high standard of accuracy and professionalism.

Strong organisational and prioritisation skills are essential, as multi-tasking will be part of your daily role, including managing one of two main phone lines alongside your regular workload. Attention to detail and a personable, professional manner are key to success in this role.

Main duties of the job

• To ensure a consistently high level of performance standard is maintained, to support an efficient, effective, and satisfactory service delivery.
• To take direction from the Team Administrator/Admin Lead.
• To provide comprehensive administrative support ensuring that a high quality service is delivered at all times.
• To work with a degree of flexibility to service needs
• To guarantee that all functions are carried out in accordance with agreed processes, procedures, protocols and time-scales, reporting to the Team Administrator/Admin Lead, as necessary.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Just over 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.