Administrator- Community Stroke & Neurological Rehabilitation Team

Job summary

To provide general day to day administrative support for various key functions within the Team including the consultant practitioner, team lead and clinical staff covering the county wide Community Stroke and Neurological Rehabilitation Team. The post holder will support staff by managing their time, allowing staff to focus on the priorities of their role.

The post holder will be required to prioritise their day to day work, use initiative without direct supervision for routine tasks. This will require good organisational skills and the ability to cope with working to tight deadlines with potential frequent interruptions.

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly.We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

• Cornwall Foundation Trust
• Royal Cornwall Hospitals NHS Trust
• Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

Main duties of the job

To act as first point of contact for health professionals, referrers from other departments and partner agencies, patients and patients' relatives and carers, being effective and efficient when handling telephone calls, relaying messages and dealing with staff and the public promptly and courteously

To support with registering and managing service referrals, waiting list management, organisation of patient appointments and supporting staff members with clinical administrative duties.

To support consultant practitioner, team lead and staff members with service administration, service development, HR activities, rostering, and equipment/resource ordering and maintenance.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.