Cornwall Partnership NHS Foundation Trust

Medical Secretary Supervisor

The closing date is 29 May 2025

Job summary

We are looking for a self-motivated, highly organised, adaptable, and enthusiastic colleague to work with us as a key member of the Palliative Care team.

The post holder will work closely with the Palliative Consultant team and with Specialist Palliative Care teams in CFT, RCHT and Cornwall Hospice Care.

The successful candidate should be able to clearly communicate, effectively undertake medical secretarial and line management duties and provide support and guidance to service users and their family members and colleagues in a caring and sensitive manner.

There is an expectation that the successful candidate will be based on site in the Mid Cornwall/Truro area to support teams, but there may be some scope for hybrid working.

This is a full-time post working Monday - Friday, 08.45 a.m. - 17.15 p.m.

Main duties of the job

To provide a comprehensive Medical Secretary service to a specific Consultant and their medical team.

To be responsible for the day to day leadership of the Medical Secretarial team, assisting with the recruitment process, supervision and co-ordination of the Medical Secretaries in the designated service area.

The post holder is required to manage their day to day workload and use their initiative without supervision which will require informed judgement, excellent organisational and communication skills and the ability to multi-task and prioritise competing demands.

To ensure effective lines of communication between team members, patients and others, whilst maintaining confidentiality at all times.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.

Details

Date posted

15 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year Per Annum / Pro Rata

Contract

Permanent

Working pattern

Full-time, Job share

Reference number

201-25-412

Job locations

To be discussed

To be discussed

PL31 2QN


Job description

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Job description

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification

Education / Qualifications and Relevant Experience

Essential

  • Level 4 Business Administration or equivalent knowledge or experience
  • RSA/OCR III Word-Processing or equivalent
  • RSA/OCR II Audio-Typing or equivalent
  • GCSE Maths and English / Key Skills equivalent
  • Advanced IT, computer and keyboard skills with experience of spreadsheets and databases

Skills and Aptitude

Essential

  • Excellent communication and interpersonal skills, including negotiation skills and the ability to deal with conflict
  • Ability to meet deadlines and work under pressure whilst remaining calm

Knowledge and abilities

Essential

  • Minute taking
Person Specification

Education / Qualifications and Relevant Experience

Essential

  • Level 4 Business Administration or equivalent knowledge or experience
  • RSA/OCR III Word-Processing or equivalent
  • RSA/OCR II Audio-Typing or equivalent
  • GCSE Maths and English / Key Skills equivalent
  • Advanced IT, computer and keyboard skills with experience of spreadsheets and databases

Skills and Aptitude

Essential

  • Excellent communication and interpersonal skills, including negotiation skills and the ability to deal with conflict
  • Ability to meet deadlines and work under pressure whilst remaining calm

Knowledge and abilities

Essential

  • Minute taking

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cornwall Partnership NHS Foundation Trust

Address

To be discussed

To be discussed

PL31 2QN


Employer's website

https://www.cornwallft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Cornwall Partnership NHS Foundation Trust

Address

To be discussed

To be discussed

PL31 2QN


Employer's website

https://www.cornwallft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Palliative Care Consultant

Melanie Huddart

melaniehuddart@nhs.net

Details

Date posted

15 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year Per Annum / Pro Rata

Contract

Permanent

Working pattern

Full-time, Job share

Reference number

201-25-412

Job locations

To be discussed

To be discussed

PL31 2QN


Supporting documents

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