Head of Improvement

Job summary

Cornwall Partnership NHS Foundation Trust is looking for a proactive and experienced Head of Improvement, who has significant experience of leading improvement across a large and complex organisation, and who has a passion for improving the quality and safety of patient care and transforming services. This role is critical is supporting the response to operational and financial pressures.

You will be responsible for shaping and delivering our quality improvement strategy across the Trust and will lead on the advancement and growth of improvement activity. You will be responsible for finding and contributing to new ways of working to deliver cost and quality improvement, be used to working in a complex system, managing sensitive issues, and competing priorities.

If you have a track record in delivering service innovation/transformation and working at scale to deliver high quality programmes, we would be interested to hear from you.

Proposed interview date: 8th May 2025

Main duties of the job

The Head of Improvement will be charged with translating the Chief Governance & Improvement Officer's vision for transformation and improvement within CFT into reality. They will be accountable for directing a portfolio of change and improvement projects across the entire Trust, in order to deliver sustainable change, quality, and safety improvement programmes. The post holder will directly manage the Trust Quality Improvement Lead, and in conjunction with the Quality Leads within the Care Directorates and the Trust's Senior Leadership Team, will ensure all quality improvements, safety programmes and clinical effectiveness systems are embedded and sustainable (this will include audit and evidence-based care). The post holder will exercise strong and dynamic leadership and bring coordination and focus to promote a high-performance culture, strengthened governance, an improved service user experience and to challenge traditional practice and orthodoxy through evidence-based practice, new insights and perspectives, and a positive expectation to succeed. The post holder may additionally be called upon to support the CGIO and Deputy Director with a variety of projects, reports and studies related to delivering improved governance within the Trust. The post holder will need to ensure the maintenance of excellent communication with the wider Quality Improvement community both within and external to the Trust to ensure that improvement ideas are shared across all services.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.