Administration Support - CAMHS

Cornwall Partnership NHS Foundation Trust

Information:

This job is now closed

Job summary

An opportunity has arisen to join our multi-disciplinary, county-wide service, supporting Children & Young People suffering with eating disorders.

We are a friendly team of around 30 clinicians and 6 other administrators. The role involves fielding emails, responding to phone calls, sending out appointment letters, processing outcome measure forms amongst other administration tasks. The role is a combination of remote and office based work.

Main duties of the job

To provide the administrative function to ensure the daily business of the service runs efficiently.To provide the central telephone and first contact communication to staff, clients and key stakeholders.The post holder will work without direct supervision for routine tasks, with someone generally available for reference.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live her. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.

Date posted

09 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Pro rata

Contract

Fixed term

Duration

2 months

Working pattern

Full-time, Part-time

Reference number

201-25-023

Job locations

Newquay Health Hub

C/O Treviglas School

Newquay

TR7 3JA


Job description

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Job description

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification

Education /Qualifications and Relevant Experience

Essential

  • GCSE English and Math or equivalent experience
  • RSA II Typewriting/Word processing or equivalent experience
  • CLAIT/ECDL qualification or equivalent
  • Previous experience of working in an office

Desirable

  • Previous NHS Experience
  • Experience of using electronic Health Record Systems

Skills and Aptitude

Essential

  • Strong organisational skills
  • Good customer care skills
  • Good interpersonal skills with referrers, clients and colleagues
  • Telephone skills
  • Willingness to learn new skills
Person Specification

Education /Qualifications and Relevant Experience

Essential

  • GCSE English and Math or equivalent experience
  • RSA II Typewriting/Word processing or equivalent experience
  • CLAIT/ECDL qualification or equivalent
  • Previous experience of working in an office

Desirable

  • Previous NHS Experience
  • Experience of using electronic Health Record Systems

Skills and Aptitude

Essential

  • Strong organisational skills
  • Good customer care skills
  • Good interpersonal skills with referrers, clients and colleagues
  • Telephone skills
  • Willingness to learn new skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cornwall Partnership NHS Foundation Trust

Address

Newquay Health Hub

C/O Treviglas School

Newquay

TR7 3JA


Employer's website

https://www.cornwallft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Cornwall Partnership NHS Foundation Trust

Address

Newquay Health Hub

C/O Treviglas School

Newquay

TR7 3JA


Employer's website

https://www.cornwallft.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Lead Administrator

Lyanne Nettleinghame

l.nettleinghame@nhs.net

01579373781

Date posted

09 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Pro rata

Contract

Fixed term

Duration

2 months

Working pattern

Full-time, Part-time

Reference number

201-25-023

Job locations

Newquay Health Hub

C/O Treviglas School

Newquay

TR7 3JA


Supporting documents

Privacy notice

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