Lead Health Care Assistant

Job summary

An exciting opportunity has arisen for a vibrant Lead Health Care Assistant to work in our Community Psychiatric Rehabilitation Service, which is based at the Bodmin Hospital site in Cornwall.

The Community Outreach Rehabilitation team provides a service across the whole county of Cornwall supporting people recovering from complex and enduring mental health issues. The team operates alongside the inpatient ward, Fettle House, allowing the MDT to follow through a service specific rehabilitation pathway for patients as they resume/ establish independent lives outside of the hospital setting.

The post holder will be embedded within the Community Rehabilitation Team this includes a multi-disciplinary team, who work alongside carers and other agencies to ensure seamless care provision is provided.

The Lead Health Care Assistant will be motivated and expected to have excellent communication and therapeutic/professional relationships, demonstrate a variety of communication skills in accordance with service user's needs. You must be a team player and work well with the multi-disciplinary team and the care teams within the community. For example, Forensic services, housing, education, pharmacy. You must have effective time management skills. You will be involved in the development and reviewing of the rehabilitation service. You will be responsible for carrying your own case load and completing assessments appropriate to you grade.

Main duties of the job

The post holder will be part of a multi-disciplinary team, contributing to the effective provision of Mental Health Services to an identified caseload of up to 10 service users.

The post holder will provide a range of services including practical and emotional support to individual service users as indicated by the individual care plans provided by their care coordinators.

The post holder will supervise staff and be responsible for the allocation of work within the clinical support team. The post holder will be responsible and managing the day-to-day diarised tasks and triaging incoming calls. The postholder will be responsible for the supervision of junior staff.

You will foster and maintain good working relations with members of other community teams, health care professionals and inpatient services. Receiving and sharing information from GPs, carers etc.

Establish and maintain effective contact with service users, their relatives and carers in order to ensure good communication.

Give information and assistance to service users and their carers so that they are aware of their rights, entitlements and the contents of the care plan. Use of community resources appropriate to the needs of the service user. Act as interface between qualified and unqualified staff

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.