Clinical Prioritisers - North & East IToCH

Job summary

North & East Integrated Transfer of Care Hub (ITOCH) Team are seeking to recruit a clinical prioritisers to coordinate the local demand and capacity, and to ensure that individuals needs are triaged, prioritised and addressed through the most appropriate resource from the multi-disciplinary and cross organisational team. We encourage applications from Band 5 staff looking to develop themselves.

The clinical prioritisers will focus on developing the service through:

• Prioritisation - locality based decision-making enables effective prioritisation of care delivery across existing team boundaries.
• Capacity - localising delivery and ensuring effective flexibility of workforce improves efficiency of service delivery
• Communication - enhanced communication speed up escalation and add flexibility to response

Main duties of the job

The clinical prioritisers will work in a multi-disciplinary manner, utilising RiO to triage and process referrals, through the new STRATA system. To assist the co-ordination of demand and capacity to ensure the highest needs are prioritised and address with the most appropriate available resources from the multi disciplinary and cross organisations team.

The clinical prioritiser will provide specialised knowledge and exceptional skills in managing frailty, and intermediate care; and supporting advanced assessment and care planning to people suffering from a range of complex conditions, ensuring a seamless pathway through acute and community services.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Just over 532,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.