Senior Administrator - Children's Community Nursing

Cornwall Partnership NHS Foundation Trust

Information:

This job is now closed

Job summary

We are seeking a senior administrator to join the children's community nursing services administration team. The post holder will be predominately responsible for the provision of administrative support to the Community Children's Nursing Team.

This is a permanent 30 hours a week post, working Monday to Friday.

The Children's Community nurses support children and young people (CYP) and their families across Cornwall. They offer support in a variety of ways, holding nurse clinics, home visits, telephone reviews and supporting education settings. The post holder will need to be flexible in their approach, a good communicator and have the ability to manage and prioritise their workload.

Proposed interview date: 28th May 2024

Main duties of the job

The main duties of the job include: communicating with families and professionals via phone and email, liaising with other professionals to gather additional information for the clinical team, overseeing the completion of Rio essential information, typing letters and reports as directed, diary management, scanning and entering confidential information on to the computer systems and supporting the Team Manager in basic workforce tasks.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health.We also provide specialist support to people with dementia or a learning disability.We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases.Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon.As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Date posted

26 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

201-24-233-A

Job locations

Truro Health Park

Infirmary Hill

Truro

TR1 2JA


Job description

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Job description

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification

Education / Qualifications and Relevant Experience

Essential

  • GCSE Maths and/or English or equivalent
  • CLAIT/ECDL/NVQ 2 or equivalent
  • NVQ 3 or Equivalent qualification or experience in administration
  • Record Keeping
  • Data - Protection / Information Governance
  • Administrative Experience of working in a complex office environment
  • Previous Team administrative experience

Desirable

  • OCR Level 3 Text Processing or equivalent
  • OCR Level 3 Audio Typing or equivalent

Skills and Aptitude

Essential

  • Good communication / interpersonal skills
  • Understanding of confidentiality
  • Good organisational and office skills e.g. telephone
  • Ability to understand Trust Procedures and Policies relating to the role
  • Ability to manage and prioritise workload
  • Ability to work in a Team
  • Ability to work with spreadsheets and databases

Knowledge and abilities

Essential

  • Previous NHS or Local Authority experience
  • Understanding of Children's Services

Desirable

  • Experience in using NHS software packages i.e. RiO
  • Supervisory experience
Person Specification

Education / Qualifications and Relevant Experience

Essential

  • GCSE Maths and/or English or equivalent
  • CLAIT/ECDL/NVQ 2 or equivalent
  • NVQ 3 or Equivalent qualification or experience in administration
  • Record Keeping
  • Data - Protection / Information Governance
  • Administrative Experience of working in a complex office environment
  • Previous Team administrative experience

Desirable

  • OCR Level 3 Text Processing or equivalent
  • OCR Level 3 Audio Typing or equivalent

Skills and Aptitude

Essential

  • Good communication / interpersonal skills
  • Understanding of confidentiality
  • Good organisational and office skills e.g. telephone
  • Ability to understand Trust Procedures and Policies relating to the role
  • Ability to manage and prioritise workload
  • Ability to work in a Team
  • Ability to work with spreadsheets and databases

Knowledge and abilities

Essential

  • Previous NHS or Local Authority experience
  • Understanding of Children's Services

Desirable

  • Experience in using NHS software packages i.e. RiO
  • Supervisory experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cornwall Partnership NHS Foundation Trust

Address

Truro Health Park

Infirmary Hill

Truro

TR1 2JA


Employer's website

https://www.cornwallft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Cornwall Partnership NHS Foundation Trust

Address

Truro Health Park

Infirmary Hill

Truro

TR1 2JA


Employer's website

https://www.cornwallft.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Team Coordinator

Leah Fisher

leah.fisher@nhs.net

Date posted

26 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

201-24-233-A

Job locations

Truro Health Park

Infirmary Hill

Truro

TR1 2JA


Supporting documents

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