Workforce Resourcing Administrator

Job summary

Workforce Resourcing are pleased to be able to offer an exciting opportunity. We are seeking a Workforce Resourcing Administrator to work within our Staffing Service on various projects and activities relating to the management and deployment of temporary agency workers within the organisation, and workstreams relating to workforce efficiencies and agency reduction.

As part of the Workforce Resourcing Team you would be responsible for providing administration and support to various managers and projects across the organisation.

The role will be heavily focussed on customer service and will involve liaising with multiple teams across the Trust and external agencies. Therefore, excellent communication skills are required.

To be successful in this role you will need to be a dynamic individual with the ability to juggle many conflicting demands on your time. The ability to build and maintain professional relationships, whilst also being forthright and direct when necessary, is essential.

We are seeking a colleague who will be able to hit the ground running and keep up with our busy, forward thinking department where no two days are the same.

If you think this sounds like you, please contact us for an informal conversation or apply today.

Proposed interview date: 27th September

Main duties of the job

Management and Personal Developmento To maintain strict confidentialityo To comply with Trust policies and procedureso Willingness to undertake on job development opportunitieso To work autonomously and from own initiative and plan and organise own workload on a daily basis in line with procedures and job role.o Provide cover for colleagues as required.o To actively participate in the annual appraisal process and regular supervision.

Administrativeo To work as a team member in providing support to all functions within Workforce Resourcingo Complete appointment and contractual paperwork as requiredo Manage and support the onboarding of new starterso To maintain service levels for all parts of the flexi recruitment process ensuring deadlines met and updated on the TRAC systemo To maintain workflow for additional activities within the teamo To answer all phone and email queries or to forward to appropriate persono Support management with diary management and administrative processes as requiredo To support recruitment events and activities such as assessment days, jobs fairs, etco To manage generic mailboxes and triage/action as necessary

IT Systems and Processeso To use all required electronic systems comprehensively and competentlyo Input and retrieve information from the Trust's Main Computerised Information Systemso Maintain accurate data within IT systemso Maintain accurate candidate and staff data on the ESR system

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.