Medical Secretary - CAMHS

Cornwall Partnership NHS Foundation Trust

Information:

This job is now closed

Job summary

An opportunity has arisen for an enthusiastic, highly organised and well-motivated Medical Secretary to undertake the role of supporting the Consultant Psychiatrist and Medical Team within the Restormel Child and Adolescent Mental Health Service (CAMHS) Team at Shaw House, St Austell.

The successful candidate will be well organised and able to prioritise work. You will need to have strong communication, organisational and interpersonal skills. The post holder will need to be calm and patient, with an excellent telephone manner and skills to deal with sometimes complex and difficult issues over the phone.

You will be supporting the Consultant Psychiatrist and Medical Team and will be involved in answering calls to the service, arranging appointments, typing and formatting correspondence, printing and sending prescriptions, scanning and uploading documentation onto appropriate systems and general administrative work as required.

This role will be challenging and varied, but ultimately a rewarding role that will provide an opportunity, for the right person, to become a key member of the team.

This is a predominantly office-based role in our CAMHS office in St Austell, but as we currently adopt a hybrid way of working, there may be an opportunity to work from home on occasion.

Interviews will be held on Tuesday 3rd October

Main duties of the job

To provide a full medical secretarial service to the CAMHS Psychiatric Consultant and Medical Team and to assist in the organisation of their workload.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Just over 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Date posted

11 September 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Per Annum / Pro Rata

Contract

Permanent

Working pattern

Full-time

Reference number

201-23-1154-A

Job locations

Shaw House

Porthpean Road

St Austell

PL26 6AD


Job description

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Job description

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification

Education and Qualifications

Essential

  • RSA III Word Processing or equivalent
  • RSA II Audio Typing or equivalent
  • Demonstration of on-going personal development

Desirable

  • AMSPAR Diploma

Experience

Essential

  • Minute Taking Experience

Desirable

  • Previous medical secretarial experience of working within a complex office environment preferably within the NHS/ Local Authority
  • Experience in using RIO (Electronic Records System) and other NHS Software

Skills and Aptitude

Essential

  • Excellent communication/ interpersonal skills
  • Excellent Organisational and office skills
  • Ability to organise, plan and prioritise own workload with minimum levels of direct supervision
  • Confidence in dealing appropriately with clients, relative and health service professionals and other agencies either by telephone or in person

Knowledge and abilities

Essential

  • Ability to delegate and supervise others within the admin team
  • Ability to coordinate/ delegate admin support to the rest of the team as appropriate.
Person Specification

Education and Qualifications

Essential

  • RSA III Word Processing or equivalent
  • RSA II Audio Typing or equivalent
  • Demonstration of on-going personal development

Desirable

  • AMSPAR Diploma

Experience

Essential

  • Minute Taking Experience

Desirable

  • Previous medical secretarial experience of working within a complex office environment preferably within the NHS/ Local Authority
  • Experience in using RIO (Electronic Records System) and other NHS Software

Skills and Aptitude

Essential

  • Excellent communication/ interpersonal skills
  • Excellent Organisational and office skills
  • Ability to organise, plan and prioritise own workload with minimum levels of direct supervision
  • Confidence in dealing appropriately with clients, relative and health service professionals and other agencies either by telephone or in person

Knowledge and abilities

Essential

  • Ability to delegate and supervise others within the admin team
  • Ability to coordinate/ delegate admin support to the rest of the team as appropriate.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cornwall Partnership NHS Foundation Trust

Address

Shaw House

Porthpean Road

St Austell

PL26 6AD


Employer's website

https://www.cornwallft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Cornwall Partnership NHS Foundation Trust

Address

Shaw House

Porthpean Road

St Austell

PL26 6AD


Employer's website

https://www.cornwallft.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Admin Team Lead

Lisa Prout

lisa.prout@nhs.net

Date posted

11 September 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Per Annum / Pro Rata

Contract

Permanent

Working pattern

Full-time

Reference number

201-23-1154-A

Job locations

Shaw House

Porthpean Road

St Austell

PL26 6AD


Supporting documents

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